Account Manager
Logicalis Australia, Australia
Job Description
We are seeking a dynamic and results-driven Junior Account Manager to join our inbound sales team. This role will primarily focus on acquiring new customers and nurturing existing relationships within small business. Working closely with our aligned vendors to create hardware and software opportunities within a various group of industries.
As a Junior Account Manager, your contributions will drive sales growth, foster lasting customer relationships, and shape the success of our hardware and software product lines.
The ideal candidate is passionate about technology, possesses excellent communication skills, and thrives in a fast-paced sales environment.
As a Junior Account Manager in our inbound sales team, you are the driving force behind our continued success. We are seeking a passionate and results-oriented individual with a unique blend of skills and qualities essential for excelling in this dynamic role.
Customer-Centric Approach: You thrive on understanding customer needs and are dedicated to delivering tailored solutions. Your ability to build and nurture relationships is unmatched, ensuring our clients feel valued and supported.
Sales Acumen: You possess a natural flair for sales. Whether it's identifying opportunities, negotiating deals, or closing sales, you're driven by achieving and exceeding targets.
Communication Mastery: Your communication skills are exemplary. From engaging with potential clients to collaborating with the sales team and liaising with vendors, your articulate and persuasive communication style sets you apart.
Analytical Mindset: You have a keen eye for detail and an analytical mindset. You leverage market insights, customer data, and industry trends to inform strategies and make data-driven decisions.
Time Management and Adaptability: Thriving in a fast-paced environment comes naturally to you. You excel at multitasking, managing priorities, and adapting swiftly to changing scenarios.
Negotiation Skills: You are a savvy negotiator, adept at liaising with vendors to secure the best pricing and solutions, ultimately ensuring our customers receive exceptional value.
Team Player: Collaboration is at your core. Working seamlessly within a team, contributing ideas, and supporting colleagues to achieve collective goals is second nature to you.
Key Responsibilities
- Acquire new customers by proactively identifying and pursuing sales opportunities within different market segments and industries
- Manage inbound sales inquiries and engage with potential clients to understand their unique business needs
- Nurture and maintain strong relationships with existing clients, ensuring high satisfaction levels and identifying opportunities for upselling or cross-selling
- Collaborate closely with the sales team to strategise and execute plans to meet and exceed sales targets
- Create detailed quotes based on customer requirements and ensure accuracy in pricing and specifications
- Liaise with vendors to negotiate and secure the best possible pricing and solutions for each opportunity, optimizing value for customers.
- Analyse market trends, customer feedback, and competitor activity to provide insights and contribute to product development strategies
- Prepare and present regular reports on sales performance, customer feedback, and market insights to management.
Requirements
- Exceptional communication, negotiation, and relationship-building skills.
- Ability to multitask, prioritise tasks, and thrive in a fast-paced, sales-driven environment.
- Proficiency in CRM software and Microsoft Office Suite.
- Self-motivated individual with a passion for technology and a continuous learning mindset.
- Experience working with vendors and distributors would be highly regarded.
Benefits
In addition to salary, this role will also earn commission on the margin made from product sales.
As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;
- Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
- Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
- Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
- Flexible, modern, worki