Supplier Support Officer
Claim Central Consolidated, Australia
Job Description
Claim Central Property manages the restoration, assessment and repair of residential, commercial, strata and industrial properties in Australia and New Zealand.
For over 20 years we have been using our leading-edge technologies and a digitally-connected supply panel of trades to provide better cost, quality and claims management outcomes.
Our clients include insurers, brokers, strata managers, facilities managers, real estate, government departments, private works and others. Our insurance works cover both normal and catastrophe event claims for some of the largest insurers in Australia.
The Opportunity
- Manage all inbound/outbound communication (phone and email) with insured, tradesperson and insurer
- Record accurate and detailed case notes for claims
- Data entry and processing of property claims documentation
- Partner with customers, clients, trades and internal stakeholders to resolve queries in relation to insurance claims.
- This position reports into the Supplier Support Team Leader.
- Fixed term contract up to 6 months.
- This role can be performed from a home based work site if outside of Sydney. If you are located in Sydney you will be able to work from home and our office at Matraville.
What We Offer You
- A growing company with opportunities to accelerate your career
- Great company culture with a supportive team
- Flexible working arrangements
- Ongoing support and development
About You
- Minimum of 1 years’ administration experience (desirable)
- Experienced and comfortable in communicating over the phone
- Ability to build rapport with external parties
- Excellent verbal and written communication skills
- A strong and positive work ethic
- Exceptional customer service skills
- Excellent problem solving skills with innovative solutions
- Enjoy working in a fast-paced environment
If you would like to be a part of the Claim Central team then please submit your application. You are also welcome to send any questions about our team or the position to . We look forward to hearing from you!