Account Manager - Brisbane
Eco Outdoor, Australia
Job Description
We are growing! Come and work as an Account Manager for Eco Outdoor, this role is an important role for Eco Outdoor and a perfect role to hone and develop your skills in the design, architecture and sales industry. You are responsible for:
- Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials.
- Building new and servicing existing relationships across QLD.
- Being the first point of contact for many design clients (both specifier (Architects, Designers, Installers) and retail end clients) within the showroom environment.
- Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships.
- Splitting time between client service / business development from showroom leads
This is perfect role if you are looking to join an established but fast growth business with strong career opportunities, training and development in the sales and design sector. It suits someone with a keen interest in architecture and design, looking to progress into a more strategic, relational sales career.
We utilise Salesforce CRM and focus on up-skilling our Account Managers to become strategic sales professionals with a sophisticated understanding of not only client service, but creating valuable and longterm client relationships working as part of our Brisbane team.
Requirements
- The ability to confidently manage client relationships and general day-to-day enquiries
- Good attention to detail in handling business development leads and managing projects from lead to delivery
- A keen interest in architecture and design
- The ambition to grow and develop existing client relationships through exceptional service and product counsel
- Experience with CRM software a bonus (e.g. Salesforce)
- Proven work experience in a relevant sales role
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build strong relationships
Responsibilities:
- Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
- Working in tandem with your Business Development Representative to understand client requirements and provide solutions
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients' queries
- Build strong client relationships, through regular communication
- Working with your Business Development Representative to create customised sales plans for key clients
- Promote new products/services to existing customer
Benefits
- Competitive base salary range from $60 - $80k + and incentive program
- Laptop
- Regular funded company events and fully stocked kitchen
About Eco Outdoor
Here at Eco Outdoor we are focussed on outdoor lifestyle, remarkable products and exceptional service. We’re a growing small to medium sized Australian-owned business servicing the Architecture amp; Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.