Quality and Compliance Manager
Civica UK Ltd, Australia
Job Description
Civica is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens.
We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.
We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.
The role
Reporting to the Business Support Director, this role is responsible for the design, implementation, and improvement of the business units’ Quality Management System, ensuring the company's statutory and contractual duties are fulfilled and exceeded. Utilising your strong communication and stakeholder engagement skills you will lead and manage compliance with ISO 9001, 27001, 22301 and ASAE3402. You will ensure that high quality risk management practices are embedded into all business processes and operations in order to drive consistent and effective decision making and management practices.
Requirements
We welcome your unique talents
Please apply for this role if it would make you excited to come to work every day.
Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box)
Your skills and experience
- Intermediate skills with the MS Office Suite of products in particular Excel
- Strong written communication skills and attention to detail
- Understanding of ISO 9001
- Flexibility and adaptability
- Ability to organise and prioritise as required
- Minimum 5 years’ quality assurance experience in an operations environment
- Intermediate skills with Visio or similar flowcharting program (desirable)
Benefits
Why you’ll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon
So here at Civica, we look after you. Here’s what you can expect:
- Career opportunities we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business
- Flexible work we have the technology and tools to support you to work from that tropical paradise you’ve dreamed of or even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues
- We’re all different and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old
- Focus on learning there are heaps of opportunities to enable you to grow and be your best.