Service Advisor
Keystar, Australia
Job Description
Description
Keystar Autoworld is part of Inchcape Australia who are a leading player in the automotive services sector operating in the distribution, retail and logistics markets and specialise in the sale of Volkswagen and Jeep.
Our 4 dealerships located in North Brisbane are high performing sites which have shown impressive growth. We are currently seeking a Service Advisor to join our team. Working closely with the Service Manager, other Advisors and Workshop Controller you will be responsible for providing every customers with a great experience whilst ensuring that the KPI's of the role are achieved.
On a day to day basis you will manage the customers service journey through booking in the service, explaining the service to the customer, providing quotes and repair estimates, partnering with the Workshop Controller regarding work being carried out within agreed timeframes to handing over the vehicle once the service has been completed. In addition, you will be a brand ambassador for the Keystar business whilst also partnering and building successful relationships with internal and external stakeholders.
To be successful you must possess the following:
- Exceptional customer service skills with the ability to exceed the customers expectations.
- Experience in a fast paced, customer service and sales environment, and
- A full drivers licence and sound driving record
- Good computer literacy
- Ability to think on your feet
In return, the successful candidate will be rewarded with a competitive base salary, commission and a car allowance. In addition to this, Trivett's employee benefits including discounted health insurance, our company vehicle lease program and ongoing training and development to support you be the best you can be.
This is an excellent opportunity to progress your career to the next level.