Driver Guide
Journey Beyond, Australia
Job Description
The Group
Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.
Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.
About Horizontal Falls
Horizontal Falls Seaplane Adventures is proud to be the region's most awarded, experienced, and longest-running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds. Off the back of a bumper season with plans to make each year bigger and better... we're inviting you to come along for the journey.
About the Role
We are currently seeking experienced and passionate Driver Guides to join our team in Broome. These positions are central to ensuring a high level of service delivery for guests during their trip of a lifetime as they experience the breathtaking Horizontal Falls and surrounds! This role will be responsible for operating a mixture of our Dampier Peninsula day-trips in our 4WD Tour Bus, and our town transfers. This is a casual role with a competitive rate.
Key responsibilities include:
- Delivering exceptional customer service to all of our guests
- Providing entertaining, timely and engaging commentary, presenting information in a clear and professional manner as you take our guests on local experiences full of history and culture
- Ensuring maximum standards of safety, care, and comfort for our guests
- Following processes and procedures, promoting the safety culture and ensuring any incidents or hazards are reported and investigated in a timely manner
We would love to speak with you if you have:
- Current amp; valid Medium Rigid (MR) Drivers license
- WA Passenger Transport Driver (PTD) authority
- Current Provide First Aid certificate
- Minimum 3 years’ experience in a customer service position
- A high level of personal presentation and an exceptional ‘can do’ attitude
- Great communication skills, strong quality service attitude and approach to our guests
- Ability to safely work effectively within a team, autonomously and unsupervised
- Have a reasonable level of fitness
This is a unique role where you work throughout our "swings" which are in alignment with our tour schedule and which means you may be scheduled to work on any day of the week, including weekends.
Don’t miss out on this fantastic opportunity to work with one of the best teams in the business, in the most iconic coastal locations in Australia!