Sales Enablement Manager
Eclipx Group, Australia
Job Description
- ASX 300 listed financial services organisation
- Flexible amp; hybrid working arrangements
- Sydney (with intermittent interstate travel required) location
Do you want to:
- work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
- understand the strategic direction of your organisation and how your effort contributes to success?
- work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
- work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
- be recognised and rewarded for your performance?
- work for an organisation where ‘C-A-R-E’ are their values?
- have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?
If so, then Eclipx Group might be the place for you.
Eclipx Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.
Who we’re looking for:
This multi-faceted position will be responsible for enablement programs to increase the capability and effectiveness of our Sales and Relationship Management teams and deliver improved customer and commercial outcomes. Enablement programs encompass the development and delivery of onboarding, sales training, resources, and an accreditation program for existing and new products, services, and platforms. With a strong training and internal communications focus, the successful candidate will enjoy the role’s variety working across our entire current and future product and service offering. They will become a subject matter expert, who becomes integral to the success of our Sales and Relationship Management teams.
What you’ll be doing:
- Build, implement and optimise effective onboarding programs that accelerate time to productivity of new starters in the Sales and Relationship Management teams.
- Deepen the teams’ knowledge and expertise when demonstrating and selling our current product and service offering, using a range of engaging training techniques.
- Build and deliver hands-on training experiences to ensure a high level of competency and compliance in, the use and application of, our internal processes and systems (e.g. Salesforce; propriety FleetPartners fleet management software).
- Build and deliver high quality enablement content to support go-to-market initiatives of new products and services.
- Build, launch and manage an accreditation program (LMS yet to be confirmed), to ensure team members are confident and competent in delivering products and service sales messages, while providing team member development pathways.
- Analyse product and service penetration challenges and develop training material which supports customer objection handling, to improve commercial outcomes.
- Collaborate with product and marketing teams to ensure the consistent internal and external delivery of customer values propositions by product or service type.
- Work with team leaders to identify the training and development needs of each team member, input into Lamp;D plans, and identify knowledge gaps / trends within our business.
Requirements
- Advance experience building and mentoring highly productive sales teams, preferably in a B2B environment.
- Certificate IV in Training amp; Assessment or related discipline with previous experience in training, instructional design, development of blended learning programs, digital learning, session plans, training aides, assessment, evaluation methods, and learning methods.
- Someone who loves facilitation and enjoys face-to-face training, as well as working on operational tasks e,g, process mapping.
- Exceptional communication skills
- Someone who can disseminate complex messages into easy-to-understand information modules. A natural trainer that finds it easy to coach people.
- Excellent interpersonal and communication (verbal, written) skills
- Someone who can build and maintain positive relationships across a broad spectrum of employees and personalities, and understands the importance of working as a team.
- Effective problem solver
- Someone who can work with imperfect or ambiguous information and disseminate critical messages, define processes and use this to t