Competitive Salary: $80,000 - 110,000 + super + MVA + uncapped commission
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia amp; NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
As a Major Account Manager in our Onboarding team, you will partner with new customers to find solutions and deliver efficiencies within their supply chain. You will develop a deep understanding of customer requirements and provide valuable insights and expertise that enable us to navigate the complexities of logistics environment and solve problems quickly. Further, you will liaise with various internal departments to ensure each customer experiences a smooth transition to an efm solution.
Requirements
- Building strong relationships with both internal and external stakeholders
- Having the ability to provide strong service levels while ensuring competitive pricing
- Project management to ensure accurate, timely and actionable outcomes
- Influencing change to create further efficiencies across the customer’s supply chain
- Working in close collaboration with customers to ensure they achieve project goals amp; timelines, ensuring service levels are met and annual NPS scores are achieved
- Managing and executing administrative functions for assigned accounts, including CRM management and general administration that will enhance overall portfolio results.
- Weekly KPI management
Experience Required
- 2+ year’s work experience in an Account Manager/Project Manager role, preferably with a focus on Supply Chain Management
- Strong process focus, specifically in relationship management
- Deep understanding of commercial drivers of business
- Proven analysis, problem solving, decision making and negotiation skills
- Able to quickly navigate complex logistics scenarios and find the best solution
- Relentless passion for providing a no better customer experience
- A solution focused orientation
- Enjoy working in a fast-paced and challenging environment
Benefits
Why should you join efm Logistics?
- Onsite training and ongoing professional development
- Internal advancement opportunities for high performers, including management opportunities
- Work with like-mined and passionate people in an environment that will support and challenge you
- Working with state-of-the-art cloud-based technology (OneFlo), that allows our clients to manage their entire logistics ecosystem
- Outstanding opportunity to enhance your career in the logistics and supply chain industry
- Competitive base remuneration + car allowance + commissions
- Onsite parking
How to apply
Please send your CV via the link below.