Service Advisor - Rothwell
Keystar, Australia
Job Description
Keystar Autoworld is part of Inchcape Australia who are a leading player in the automotive services sector operating in the distribution, retail and logistics markets and specialise in the Mitsubishi, Kia, Subaru and Isuzu brands at the Morayfield site.
An opportunity has arisen for a Service Advisor to join our highly successful team at Rothwell.
As a key brand ambassador for the Keystar business, you will be responsible for assisting and supporting the Service Manager to drive and maximise productivity, efficiency, and profitability through providing quality workmanship and the highest levels of customer satisfaction through the following:
- Booking in services
- Providing quotes and repair estimates
- Partnering with the Workshop Controller regarding work being carried out within agreed timeframes
- Organising the handing over the vehicle once the service has been completed
To be successful you must possess the following:
- Exceptional customer service skills with the ability to exceed the customers’ expectations.
- Experience in a fast paced, customer service and sales environment is preferred, but not required, as on the job training will be provided.
- A full drivers licence and sound driving record
- Good computer literacy
- Ability to think on your feet
In return, the successful candidate will be rewarded with a competitive base salary, commission and a car allowance.
In addition to the above, other employee benefits include:
- Enjoy more time doing that you love with additional days off including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program
This is an excellent opportunity to progress your career to the next level.