Senior Commercial Insights Analyst

Senior Commercial Insights Analyst
Employment Hero, Australia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jan 11, 2023
Last Date
Feb 11, 2023
Location(s)

Job Description

Employment Hero is an Australian tech unicorn - valued at over $1.25 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 90,000 businesses and 850,000+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable timezone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Reporting to the Senior Sales Operations Manager, the Senior Commercial Insights Analyst will partner closely with Commercial GTM functions, including Sales Operations, CX Operations, Marketing Operations and Revenue Strategy to develop robust data models and sources, dashboards, and other analytical solutions that deliver actionable commercial insights.

Working on a mix of data modelling, legacy reporting automation, and creating brand new solutions to agreed business problems, you will appreciate working in a varied, fast-paced SaaS environment, where priorities will at times shift quickly in response to changes in the business and market. As the inaugural member of the Commercial Insights team, you will make your mark through delivering commercial insight projects amp; outcomes that aim to embed analytics within the broader organisation, and enable data driven decision making.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Responsibilities:

  • Develop robust data models and sources (SQL, Tableau) including data cleansing where required - project specific, and broadly leverageable dependent on business need
  • Automate legacy reporting amp; develop new reporting solutions that solve agreed business problems, enable the business to maximise commercial opportunities in market, and deliver actionable commercial insights with speed to value in mind
  • Assist key stakeholders in identifying, monitoring and understanding subject areas such as KPI delivery and customer behaviour through dashboarding and analysis including deep-dives where needed
  • Work with a range of business stakeholders to understand what insights would be of value / elicit business requirements. Combines with experience to understand which information is important and how it should be used
  • Consults and shares information, ensuring others are kept informed of issues.
  • Seeks to understand the audience and tailors communication style and message accordingly.
  • Act as an analytics champion within the organisation

Requirements:

  • Advanced technical skills in SQL and Tableau essential
  • Experience in a highly commercial environment (e.g. revenue operations, commercial operations, sales operations or similar)
  • Strong stakeholder engagement skills, with the ability to translate business requirements amp; questions into technical solutions
  • Ability to present findings and recommendations to the business, leading data-driven conversations with stakeholders from both technical and non-technical backgrounds
  • Skilled in data cleansing, data modelling, data retrieval
  • Experience working with varied GTM / Product tech stack advantageous
  • Previous experience working with Sales amp; Marketing SaaS metrics
  • Knowledge of statistical modelling tools and techniques (e.g. segmentation, propensity models) an advantage
  • Experience working with digital assets an advantage
  • Data science background highly regarded
  • Experience working in an Agile environment highly regarded (Scrum ideal)
  • Data pipeline management experience nice to have, but not essential (data ingestion experience, API knowledge, transformation, DW management, supported by Python/Ruby)

Benefits

  • Self, health, wealth and happiness programs
  • Remote-first and flexible working arrangements
  • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
  • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Continuing education / post-graduate assistance program
  • Virtual yoga classes
  • Weekly virtual

Job Specification

Job Rewards and Benefits

Employment Hero

Information Technology and Services - Sydney, Australia
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