Service Support
Talent Right, Australia

About the Role

We’re looking for a talented Service Support to join our Singleton-based team. This is perfect for those who thrive in a vibrant and successful environment and want to be a part of a fun and collaborative team.

The Service Support will also enjoy working closely alongside the leadership and sales team and partnering with them to accelerate and expand opportunities.

Aspects we'll be looking for:

• Positive, Humble, Reliable, Team Player
• Have a mechanical aptitude or interest in machinery ( mechanical, hydraulic, electrical)
• Enthusiasm and a willingness to learn
• Appreciate high expectations of customers
• Maintain organised and efficient work practices
• Be very willing to learn and achieve high levels of customer satisfaction
• Training will be provided to the successful candidate on the company equipment.

Requirements

• Experience using the Microsoft Office suite of products or willingness to learn.
• Engaging with customers for quoting and organising upcoming preventative maintenance.
• Working with the Service department and external contractors for quoting and estimating the labour and parts required to complete the job
• Excellent written and verbal communication skills
• Liaising with the Service department to ensure all work is booked and carried out in a timely manner
• Working with the Service department to help with scheduling servicing and breakdowns.
• Helping bring new business into the service department

Benefits

• Salary of: $45,000-55,000+Super
• The opportunity to join a team that is passionate about what they do.
• Flexible, family-friendly working conditions
• An outstanding company culture that values being a Positive, Humble, Reliable, and Team Player

Job Rewards and Benefits