Service Advisor
Subaru, Australia
Job Description
Subaru Australia is the exclusive Australian importer and distributor of Subaru vehicles manufactured by Subaru Corporation.
Subaru has been part of Australian family life since 1973 forging a proud history of getting families to where they need to be, no matter how rough the road. The brand has experienced impressive growth in Australia and now commands one of the greatest market shares of any major Subaru market worldwide. Subaru Australia vehicles have been exclusively All-Wheel Drive since 1998, except for the ultimate joy ride, rear-wheel drive BRZ that joined the range in 2012. Subaru has long been highly regarded for its performance technologies. From the rally stages to the highway, Subaru’s engineering and driving characteristics are focused on delivering a driving experience unlike any other, handling all road and weather conditions with ease, control and comfort. On the rally stages, conditions can change in an instant and a driver’s confidence in their car is paramount. While Subaru rally cars proudly carried the scars of uncompromising terrain, the lessons learned from their adventures inform the design philosophy for every Subaru and it is this philosophy that has earned Subaru an enviable reputation for high-quality engineering, active and passive safety, reliability, a fun driving experience and value. To find out more, visit https://www.subaru.com.au/
Subaru Parramatta are looking for an experienced Service Advisor to join their team!
Your duties will include but are not limited to the following:
- Ensure all daily transaction paperwork is completed accurately and efficiently and discrepancies are immediately reported to the Service Manager.
- Display the utmost professionalism when dealing with customers and deliver a ‘Customer First’ experience.
- Quote jobs, ensuring a high level of accuracy and communicate this with the customer ensuring they are comfortable with pricing prior to works being carried out.
- Implement corrective action as required in line with company policy
- Correctly complete service history documentation
- Create a culture of no compromise in the delivery of quality standards and compliance.
- Every employee has a responsibility to proactively manage risk and ensure a safe work environment
- Communicate respectfully and continuously with colleagues to achieve performance effectiveness.
The successful candidate will possess the following:
- Deep knowledge of the automotive industry and the Aftersales, workshop environment
- Experience working in fast paced environment
- Customer First
- Collaboration
- Continuous Improvement
- Delivering Results
Why join us?
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.
- Where possible, our flexible work policy helps support you in achieving a genuine work-life balance.
- Enjoy more time doing that you love with additional days off including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
Want to know more about what it is like to work at Inchcape? Click here to discover more about our workplace culture.
Apply now!
If you this sounds like the role and company for you, we warmly invite you to apply today and take advantage of this great opportunity to be part of a leading global automotive company!
Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.