Customer Support Engineer
SwitchDin, Australia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Dec 22, 2022
Last Date
Jan 22, 2023
Location(s)

Job Description

SwitchDin is a Renewable Energy SaaS company who are truly at the forefront of innovation and taking our incredible story to the market to help them scale as we are currently going through a huge amount of growth. A humble group of dedicated, smart and genuine people who are super passionate about what they do as they embark on helping power grids all over the world adapt to a renewable energy future.

We are an Australian based business with global traction and have a cloud platform that provides orchestration and control of distributed energy resources, enabling better power system management and broader usage of renewable sources. If you’re looking for meaningful work that allows you to contribute to a mission you believe in, all while being a part of a local Aussie success story having an impact on the world, then you have come to the right place.

Established in 2014, we’ve already carved out an impressive reputation due to not only the complex problems they’re solving, and the cutting-edge projects they work on, but also the fact that our solutions have been adopted on a HUGE scale and continue to do so in new and emerging global markets. We've grown a lot since our inception, and we’re on the precipice of what can only be described as ENORMOUS growth.


Requirements



  • Understanding of fundamental Electrical concepts is highly desirable
  • Knowledge of solar PV and battery systems is a plus
  • Knowledge of fundamental networking amp; digital technologies is required
  • Inbound/outbound telephone and in-writing customer service experience is required.
  • Strong attention to detail is a must.
  • Great team player with a positive can-do attitude.
  • Excellent time management. Ability to multitask and manage your time.
  • Experience with data entry and online customer service management.

Job Specification

Job Rewards and Benefits

SwitchDin

Information Technology and Services - Newcastle, Australia
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