Senior Product Analyst
Datacom, Australia
Job Description
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
About the Role
The Product Analyst role work closely with the Product Manager (PM) to define and design the products and services in a customer/partner centred way.
What you’ll bring
- Relationship and networking skills to drive product development and growth.
- Exercises judgment in selecting methods and techniques for obtaining results.
- Ability to solve complex problems with consideration to business impact.
- Proven negotiation and decision-making ability.
- Excellent customer relationship building and management skills.
- Strong presentation and communication skills to maximise product sales and revenue.
- Strong understanding of all aspects of the systems / software development lifecycle.
- Understanding of modern software development technologies, practices and methodologies.
- Excellent documentation skills commercial, product/project domain specific and technical.
- Business acumen, technical aptitude and commercial product management knowledge.
Responsibilities
- Supporting the PM to define the strategy and roadmap for the portfolio.
- Actively participating in customer/partner research, ideation and research and development activities.
- Supporting the design process and assist the PM to define customer and market opportunities for business/investment planning and prioritisation.
- Helping the PM to prioritise the backlog based on earliest delivered value, risk analysis, impact analysis, impact mapping and dependencies.
- Working with the Tech Lead and UX Lead to help create the overall solution design, as well as break it down into smaller portions of sprint compatible deliveries
- Ensuring the delivery team understands the problem/opportunity domain, needs are elicited and broken down into meaningful and valuable backlog items and communicate them to the team.
- Working with the product engineering team to define clear time estimates (developers, testers, tech lead and scrum master).
- Assisting the PM in identifying and managing interdependencies with other squads.
Why you want to join us
Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Working together, we strive to imagine the possible, challenge the status quo and put forward fresh, diverse thinking. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. Are you ready to make a difference in Australasia's largest homegrown technology company? Apply within today!