Compliance Manager
Open, Australia
Job Description
About Open
Say hello to insurance that works wonders. At Open, we’re on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.
Our promise to customers is powerful car, home and travel insurance. Many know us through our consumer brand, Huddle (huddleinsurance.com), and we also offer bespoke white-label solutions for brands who embed our insurance into their digital experiences. Our partner brands include Bupa, Polestar, Telstra, ahm, loans.com.au and 2degrees.
Open is backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance and we’ve raised over $53m to date. Since 2018, we’ve achieved a 628% growth rate and have won awards from FinTech Australia, the Global InsurTech 100, Mozo.com.au, Pause Fest, SmartCompany’s Smart50 (5th) and the AFR Fast 100, who recognised us as Australia’s 7th fastest growing company in 2022. But the best is yet to come we plan on doubling growth while expanding to New Zealand and the UK. We also believe in using business as a force for good Open is Australasia’s only certified B Corp insurance company and as a partner of 1% for the Planet, we donate at least 1% of our revenue every year to charity.
Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and let’s build the future of insurance together.
What you’ll do
This role is an exciting opportunity to advance compliance management, capability and culture at Open. As the Manager, Compliance, you’ll be responsible for looking after day-to-day compliance at Open. You will report to the Senior Manager, Compliance and share responsibility for:
- Maintaining awareness of regulatory requirements and changes across all legal jurisdictions in which Open operates and communicating these updates to the Open leadership team in a structured manner.
- Providing compliance advice and guidance to the business on proposals and regulatory issues.
- Assisting Open to maintain relationships with relevant regulators in all applicable jurisdictions.
- Maintaining relationships with compliance counterparts at relevant insurers backing Open.
- Assisting launches from a compliance perspective to operate in new jurisdictions.
- Assisting monthly Open Risk amp; Compliance Committee reporting.
- Helping to develop and manage compliance policies, frameworks and procedures, to ensure compliance with all relevant legal and contractual obligations.
- Maintaining relevant registers to record and track compliance related activities.
- Promoting internal awareness of compliance issues and processes and developing competence, including developing and supporting training initiatives and programs.
- Assisting the management and oversight of frontline compliance and quality assurance functions. Includes developing and overseeing relevant and pragmatic compliance reviews of all types of distribution partners and arrangements.
- Assisting Open’s Senior Manager, Compliance in managing incident and breach reporting processes and coordinating with Open’s Senior Counsel, Compliance to assess disputes
What you’ll bring
- Proven experience in a similar corporate compliance role. Experience within the general insurance industry other financial services highly regarded
- Strong attention to detail, analytical, diligent and organised.
- Ability to quickly interpret regulatory guidance.
- Previous direct experience managing regulatory relationships (e.g. ASIC, OAIC) is highly regarded.
- Sound knowledge of ASIC’s regulatory guidance and the Australian general insurance industry is highly regarded.
- Sound knowledge of intermediary practices in financial services and interaction of compliance requirements.
- A self-starter attitude who is comfortable in ambiguity, sets objectives and takes initiative
- An effective and confident decision-maker who communicates well and seeks counsel as required.
- Ability to identify, prioritise and drive key compliance projects
- Good commercial acumen and pragmatic in considering risk appetite and compliance requirements to balance commercial and regulatory outcomes.
- Sound and confident in applying and backing your own judgement.
- Excellent interpersonal and communication skills.
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