Delivery Consultant - Subaru Parramatta
Subaru, Australia
Job Description
Subaru Australia
Subaru Australia is the exclusive Australian importer and distributor of Subaru vehicles manufactured by Subaru Corporation.
Subaru has been part of Australian family life since 1973 forging a proud history of getting families to where they need to be, no matter how rough the road. The brand has experienced impressive growth in Australia and now commands one of the greatest market shares of any major Subaru market worldwide. Subaru Australia vehicles have been exclusively All-Wheel Drive since 1998, except for the ultimate joy ride, rear-wheel drive BRZ that joined the range in 2012. Subaru has long been highly regarded for its performance technologies. From the rally stages to the highway, Subaru’s engineering and driving characteristics are focused on delivering a driving experience unlike any other, handling all road and weather conditions with ease, control and comfort. On the rally stages, conditions can change in an instant and a driver’s confidence in their car is paramount. While Subaru rally cars proudly carried the scars of uncompromising terrain, the lessons learned from their adventures inform the design philosophy for every Subaru and it is this philosophy that has earned Subaru an enviable reputation for high-quality engineering, active and passive safety, reliability, a fun driving experience and value. To find out more, visit https://www.subaru.com.au/
An opportunity now exists for an energetic and organised Delivery Consultant to join our retail dealership at Subaru Parramatta. In this role you will be responsible for executing a timely and efficient delivery process for our retail and fleet customers. You will work with your team to achieve all delivery targets and KPIS, deliver outstanding customer service and always be an ambassador for our brand.
To be successful in this role, we are looking for someone who:
- Communicates with impact to manage multiple stakeholders to achieve the best results for the business;
- Shows exceptional time management, prioritisation and planning skills to ensure each customer has an exceptional experience when picking up their new car;
- Is driven by process and holds other team members to account to ensure they do the same;
- Understands that compliance is at the heart of this role. We provide all the frameworks, guidelines and standards, but you ensure that everything you do complies with expectations;
- Leads in customer experience by managing all enquiries efficiently, with professionalism and escalates any issues to ensure they are proactively managed;
- Has a resilient and proactive attitude to managing challenges and obstacles;
- Enjoys working in an evolving retail environment.
What’s in it for you?
In return, you will be rewarded with:
- Career opportunities and progression as a member of Subaru Australia’s global company, Inchcape;
- Opportunities to work alongside a network of professional and experienced Subaru and Peugeot Citroen sales enthusiasts (Inchcape own 6 Subaru dealerships and 3 Peugeot Citroen dealerships across Sydney!);
- Comprehensive on the job training and development with a designated Delivery Manager for the Group;
- Membership of our employee benefits program which includes access to; company car rental program, additional family leave days, discounted health insurance, free annual flu vaccinations, discounted vehicle purchasing and servicing, an employee assistance program plus lots more.
Apply now!
If you this sounds like the role and company for you, we warmly invite you to apply today and take advantage of this great opportunity to be part of a leading global automotive company!
Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.