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Salesforce Product Manager - 12 months Fixed Term Contract
PEXA, Australia
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Oct 20, 2022
Last Date
Nov 20, 2022
Location(s)
Job Description
Hi, we’re PEXA!We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.We’re passionate about solving problems for our customers always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We’re growing fast, that is where you come in.Why become a PEXArian?Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like:
Your growth:We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.Your wellness:We care about your holistic wellbeing take advantage of our ergonomic environment, a fully stocked kitchen, four wellness days, a $250 wellness subsidy as well as lunch and learn sessions to support your financial wellbeing.Your work/life blend:We know that work is just one aspect of your life we want to help you create your ideal work/life blend, rather than squeezing in life around work.Your family:With a range of benefits aimed at supporting your family including access to a subsidised school holiday program, when we say, ‘welcome to the family’, we really mean it!
A day in the life:
We are looking for an experienced Salesforce Product Manager to lead and manage the evolution of the Salesforce platform across the business and help them get the most out of the Salesforce platform. You will act as the key liaison between business stakeholders and technology teams and work with cross-functional leadership to drive our use and adoption of Salesforce platforms including Sales, Service and Experience Cloud, to deliver great customer and employee outcomes.You will own the product vision and be responsible for developing the Salesforce long-term strategy and roadmap to achieve PEXA Group’s strategic goals and ensure alignment with customer and business needs.Key Accountabilities- Develop the Salesforce strategy and roadmap, ensuring alignment with business strategy and priorities.
- Understand PEXA’s ecosystem and its complex business landscapes and internal systems.
- Manage and work closely with all key stakeholders (including implementation partners, software vendors, project stakeholders) to enable smooth and rapid uplift of Salesforce capabilities.
- Work with key business stakeholders to identify the priority and scope of things to tackle in the backlog.
- Build close relationships with your team and key stakeholders across the business.
- Create a user experience that solves for customer and employee needs and incorporates user feedback.
- Lead and oversee the development of new capabilities from ideation, opportunity assessment, discovery, business case development, design, iterative delivery, launch and go to market activities.
- Identify and manage dependencies with other parts of the business.
- Establish a cadence to regularly capture user feedback to drive improvements.
- Identify success metrics and putting in place monitoring and measurement processes to evaluate the success and uptake of Salesforce.
- Ensuring the Salesforce platform is well maintained, up-to-date with latest developments and new features and technology are enabled and adopted where it benefits PEXA Group.
- Identify and implement business change (people and process) for mature and operationally sustainable organizational CRM capabilities Ensure all change management (including training) requirements for the Salesforce implementation across the business are covered.
S Job Specification
PEXA
Information Technology and Services - Canberra, Australia