HCP Case Manager / Care Advisor
Fronditha Care, Australia
Job Description
Fronditha Care is a longstanding Aged Care Provider committed to delivering services to Australian elders of Culturally and Linguistically Diverse Backgrounds. We focus on providing unique services both in residential and community care for elderly people of Greek speaking background in Victoria and of multilingual background in New South Wales.
An opportunity has arisen for a highly motivated and experienced individual to join our Community Services Division as a Case Manager / Care Advisor. Based at our modern Support Hub in Mulgrave, this is a Full Time position and requires a lateral thinker who thrives on ‘thinking outside the square’.
Requirements
The Care Advisor's roles and responsibilities include:
- Manage a portfolio of clients, including their care needs and funding
- Work within Fronditha Care’s Consumer Directed Care Model of Service.
- Provide support and leadership to care staff through peer support, supervision and training.
- Ensure service delivery meets consumers’ needs, HCP Operational Manual, The Aged Care Act 1997 and Fronditha Care’s quality assurance goals.
- Participate in the Community Services after hours 'on call' service on a rotating basis.
- Ability to work independently and as a member of a dynamic team.
- High level of motivation.
- Problem solving skills.
- Have a 'can-do' attitude
To be considered a successful candidate, you will possess the following:
- Tertiary qualifications (preferably Diploma or higher) in Social Sciences, Nursing, Allied Health or equivalent,
- Minimum 3 years’ work experience in the field,
- Understanding of the aged care and dementia care,
- High degree of computer literacy; intermediate to advanced knowledge of MS Word, Excel and Client Management Systems.
- Critical thinking and problem solving skills
- Demonstrated experience in managing care packages in accordance to contractual requirements and government programs and guidelines.
- Proactive, flexible and agile in coordinating resources and settting priorities
Desirable:
- Ability to speak Greek is highly desirable as well as a current driver’s license with access to own registered vehicle (staff of community services also have access to pool cars during business hours).
- Experience in continuous improvement and quality service delivery
If you are looking for a rewarding career with a supportive team, and for a role where you can make a positive impact in people’s lives, then we’d love to hear from you. Apply online now.
The successful applicant will also be required to undergo a current police check.
For further information, please contact People amp; Culture on 9552 4100 or email your enquiry to
Benefits
- WORKING DIRECTLY WITH THE AGEING GREEK amp; BROADER CALD COMMUNITY
- GREAT CULTURE
- SALARY PACKAGE OPTIONS
- PASSIONATE TEAM
- SUPPORTIVE WORKING ENVIRONMENT
- MODERN OFFICE ENVIRONMENT