Support Coordinator - Dandenong
melba support services, Australia

• Flexible working hours | Job security | COVID safe practices
• Dandenong and Morning Peninsula
• Broad, impactful remit | Meaningful work | Make a difference

Role description

• Do you have a passion for supporting people to build capacity and live independently, joyously, adventurously the way they want?

About Melba

• This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing.
• Our team comes in all shapes and sizes from all kinds of backgrounds with all sorts of experience. If you have energy, a passion for quality work, are respectful and enjoy working with people, why not join Melba?

About the role

• As a Support Coordinator you become a key member of people’s support team. You help people understand and manage their NDIS Plan and budgets, connect to appropriate supports, exercise choice and control and build capacity.

What you’ll do

• Guide participants connect to NDIS and other supports
• Broker supports and services in line with a participant’s wishes and their plan budget
• Support participants to trial options, design a support approach and negotiate services
• Monitor plan budgets and support effectiveness
• Maintain records and complete contractual NDIA reporting requirements
• Promote and protect the safety of participants
• Organise work to meet billable hours in line with participant NDIS plans
• Maintain updated knowledge and relationships with service providers

You’ll have

• You have previous experience in Support Coordination, Local Area Coordination, Social Work or Case Management and now you are looking for the right culture fit
• Knowledge and clear understanding of the Support Coordination role and the NDIS
• You like to think outside the box and want to work for an organisation that values creativity, passion, and fun!
• You are looking for stability and are interested in working for an established organisation with a proud human-rights history that takes care of its employees
• You enjoy the pace and challenge of support coordination work and know how to develop systems and processes to achieve results for your participants
• You have learned how to walk the middle path you are uncompromising in your passion but pragmatic in your approach. You value self-care and maintain professional boundaries.
• You know how to work with, rather than work for and are committed to enabling choice and control and building people’s capacity

Benefits

• Supportive and inclusive team environment
• Full home set-up provided so you can work comfortably from there when required - laptop, screen, mobile phone, headset
• Generous salary packaging with 17.5% annual leave loading
• Be yourself! No uniforms required; our employees are as diverse as the people we support.

Want to know more

People enjoy working at Melba because of the people they work with and the people they support. We live by our values. For more information please email Carolyn Carter on

How to apply

Click the APPLY button, including your resume and a short cover letter telling us why you think you would make a fabulous Support Coordinator.

Melba Support Services is an equal opportunity employer. Only applicants with the right to work in Australia will be considered. All short-listed candidates will undergo security screening checks and a values alignment assessment.

Job Rewards and Benefits