Strategic Design Seniors/Leads (freelance opportunities)
Today, Australia

We’re looking for a resourceful, thoughtful, and creative human to lead strategy and innovation projects, for the benefit of people and planet, for a longer contract (3-6-months).

We are Australia’s most awarded social impact agency and are recognised as one of the most creative places to work in the world.

We use design and technology to make impact happen.

In the next decade, we’ll be tackling society's biggest challenges and delivering impact on a global scale.

Over the past decade, we’re proud to have delivered hundreds of impact projects. We’re deeply grateful to the communities we’ve designed alongside and the client organisations that have entrusted us with this work.

In the last 12 months, we’ve designed and built Australia’s first online family violence intervention order, established a new approach to co-design for the Victorian mental health sector, built a peer-to-peer product that helps people learn Auslan, and launched a campaign to shift mainstream perceptions of climate changeplus many more.

We nurture our organisation's culture of play, collaboration and learning as key conditions for our people to do the best impact work of their lives.

We’re chuffed to be recognised in the Best Place to Work list in 2021.

Join us

On a contract, we’ll value your expertise, collaborate with you as a member of our team, and support you to have an exceptional experience working with us.

We embrace the opportunity to work with new folks on a contracting basis as a way to connect with talented, purpose-driven people, and to scale up our team during busy periods.

If you’re exploring the next step in your career, contracting with us will allow you to get under the hood of Today if you’d like to explore a permanent role. Or, if you chase an endless summer, you could become a friend for life by working with us in the colder months each year.

Your expertise will be valued in sectors like:

• arts, culture and public spaces
• children, youth and families
• cities, transport and housing
• climate, nature and energy
• education
• financial wellbeing
• First Nations
• health, wellbeing and care
• justice
• public service
• rural and regional communities, and
• sustainable economy

We are mostly based in ngar-go (Fitzroy, Melbourne) and we welcome applications from all lands and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

What you’ll be doing:

• Conducting research (both qualitative and quantitative), and gathering inspiration and insight from interesting places
• Leading multidisciplinary teams on projects big and small, from early discovery to implementation
• Collaboratively developing ideas for business models, services and products, and proposing improvements to organisations with big ambitions for impact
• Giving form to ideas through wireframes, prototypes or service scenarios
• Facilitating workshops and other collaborative experiences with clients, stakeholders and people with lived experience
• Effectively communicate design ideas using a variety of techniques, including storytelling, user journeys, system maps, and service blueprints
• Building cases for change based on robust data and best practices
• Supporting with business development and client engagement
• Mentoring and supporting less experienced team members
• Taking an active interest in the design discipline and regularly share the subject with the broader team and community
• You must be legally able to work in Australia.

Requirements

About you

We’re looking for an experienced strategic design lead, with solid (6-8+ years) experience in innovation, digital strategy, or service design.

We are seeking somebody with a passion for social and environmental impact, who brings sharp business acumen to innovation problems. You might not use the word ‘designer’ to describe yourself, and may have never set foot inside an agency or studio before. You will have a generalist problem-solving skill set you’ve honed, with depth or specialisation in an area (or areas).

• Working on digital products and services
• Developing robust business cases and strategic recommendations
• Strategy development
• Creative problem solving
• Human-centred design, design research, and/or other forms of research

• Passion for delivering work that makes social and environmental impact
• Experience with managing multi

Job Rewards and Benefits