About Skedulo
At Skedulo, we work on leading Deskless Productivity Cloud solutions powered by AI and Machine Learning to empower organisations to manage, engage and analyse their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline.
People are the heart of everything we do at Skedulo. With a Caring First attitude, you’ll feel comfortable voicing your opinions, challenging the usual way of doing things, whilst learning and growing your career in the process. You’ll also be involved in working on a modern product that helps the ‘everyday person’ in the community. We are an Australian start up success story and one of the world’s fastest-growing SaaS companies with offices in San Francisco, Brisbane, Sydney, UK and Ho Chi Minh. team.
(Note: This role will support both Australia and New Zealand regions.)
RESPONSIBILITIES
- Regional Client Group Partnership - Form effective relationships with regional client groups and consult with front-line management, providing guidance when appropriate. Act as liaison with regional People Ops. and Talent Acquisition peers in relation to team member matrix reporting structures, as applicable.
- Analytics - Analyse AU/NZ trends and metrics in partnership with regional peers, People Ops, and Talent Acquisition Leadership to develop solutions, programs, and opportunities best suited for those territories.
- Workforce Management - Provides guidance and input to regional management in areas, not limited to division restructuring, workplace planning and succession planning.
- Employee Relations - Case-management for ER-related issues. Meet with involved parties for case discussion and document fact-finding. Summarise context of case and viable options for resolution, as applicable. Keep parties apprised of status and escalate to People Leadership team, as needed.
- Employee Engagement - Work closely with regional management and team members to improve work relationships, build morale and increase productivity and retention. Partner with global peers to share local activities that can be replicated cross-regionally to expand global programs and initiatives and maintain a consistent, vibrant and effective workplace.
- Compliance amp; Legal - Maintain knowledge and applications of regional legal requirements for risk aversion and ensuring regulatory compliance related to day-to-day management.
- Annual Initiatives - Regional POC for annual programs, such as Performance and Compensation Review, Learning and Development and Diversity/Equity/Inclusion/Belonging (DEIB) initiatives.
- Day-to-day or as-needed operational tasks, not limited to - Guiding management and team members through Skedulo’s compensation philosophy/process/procedures/promotion/salary adjustment requests, department transfers, regional new hire on-boarding, management of employee off-boarding activities, training facilitation, work with regional People Ops vendors as applicable, additional duties and project ownership, as assigned.
Requirements
Minimum Qualifications
- Bachelor’s Degree in related field, or equivalent university education and work-related Human Resources Generalist experience.
- 5+ years relevant, progressive experience in areas, not limited to HR Generalist/HR Business Partner, Talent Acquisition, Employee Relations, People Operations, Compensation/Benefits Administration, Organisational Development.
- Recent experience working in hyper-growth, start-up environments.
- Possesses hybrid working experience with global talent (APAC specifically).
- Functional experience with BambooHR, Employment Hero and KeyPay platforms, Google Workspace and Slack.
- General knowledge of regional payroll practices and workflow.
Desired Skills/Qualifications
- Additional experience/exposure to US or EMEA desired but not required.
- General knowledge in other technology platform utilisation, such as Workable, Lattice and Zendesk.
Attributes
- Demonstrated GRIT - ability to keep working toward goal achievement (individual and team-focused), remaining agile, possessing amp; maintaining a mindset of forward momentum when it comes to overcoming challenges, as they arise.
- Independent self-starter who can think ‘outside the box’.
- A team player who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment
- Demonstrated discretion and sound judgment while working with sensitive and confidential ma