Product Manager (Multiple opportunities)
Catch.com.au, Australia
Job Description
Catch is continuing to hire with all interviewing and on-boarding occurring virtually due to COVID-19. All new Catch members, along with our current employees, are temporarily working remotely from home until it is safe to return to our offices.
The Role
Catch Product Managers are Jack/Jill’s of all trades (but still master in a few). They are customer-obsessed, data driven and outcome driven individuals. Our Product Manager’s are responsible for strategically driving the development, market launch, and continual support and improvement of Catch’s products.
We have a number of opportunities available as our teams continue to experience exciting growth. Out current opportunities support the following business areas:
Retail: You’ll partner with our 1st Party retail business which is growing rapidly across multiple categories such as electronics, apparel and beauty. Work on key enterprise initiatives which will help our retail business scale to 10x where it currently is.
Marketplace: The Catch marketplace is one of Australia's most exciting and fastest growing marketplaces with brands such as Target and Dyson currently trading. Join us and work on key initiatives across our seller base and with our parent company Wesfarmers.
Customer: We’re customer obsessed, so it’s no surprise that customer is the soul of our business and Catch has a fantastic customer NPS. Partner with our contact centre to deliver initiatives which will benefit our customers and grow our brand reputation and frequency.
Requirements
What you’ll be doing
- You’ll deliver value to the business and our customers by setting, prioritising, and accepting the work generated by delivery squads that aligns to the strategic objectives of the business and the product roadmap
- You’ll establish and drive product-specific roadmaps in line with product portfolio roadmaps
- You’ll be responsible for the success of product delivery, delivery governance, reporting, and commercial outcomes associated to product roadmaps.
- You’ll own the product-level roadmap and its delivery. Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.
- You’ll run prioritisation when required and with the Senior Product manager and business leader manage backlog of the work area assigned to drive focus and effort on the right things (known as rocks at Catch).
- You’ll solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
- You’ll work with Senior Product manager and business owner to agree on regular reporting against plan and KPIs.
- You’ll work with internal and external customers and partners to analyse the needs and align product roadmap to strategic business goals. Collaborate with stakeholders during the visioning and concept development of product.
What you’ll bring to the role
- You’re someone that’s been around a block a few times and has delivered complex products within a digital environment
- You’ll bring experience in translating business needs into functional products
- You’ll be a natural collaborator, and have the ability to partner and influence with stakeholders
- We need someone that can engage with our technical teams, so if you have a strong technical background or engineering degree, that would be great
- You’ll be experienced in balancing customer experience and commercial reality (defining MMF and MVP’s)
- You’ll experienced in translating business assumption into measurable hypotheses
- You’ll be able to work productively in a fast paced and agile environment
- We love it if you had experienced in User Experience (UX) and the way UX knowledge can be translated into product requirements
Benefits
The rewards you’ll earn
Drive and passion are hard to generate when we're not feeling valued or having fun, so we make sure our Catchies are looked after well! We provide our passionate people with:
- An organisation that is experiencing exponential growth
- Support and collaboration, not just with their immediate team, but with the broader organisation as well!
- An organisation that can flex when, where and well that works for you and Catch.com.au 'Catch your weekend back!' Bringing services like dry-cleaning, haircuts, nails, massage, car washing and "life admin" stuff into our Monday-Friday routine to have more time for fun on the weekend!
- Employee benefits like discounted gym membership, Kmart Group discount and access to other perks within Kmart, free parking, free breakfast, in house learnin