Data Analyst - Digital Experience Product
Catch.com.au, Australia
Job Description
Catch is continuing to hire with all interviewing and on-boarding occurring virtually due to COVID-19. All new Catch members, along with our current employees, are temporarily working remotely from home until it is safe to return to our offices.
The Role
Reporting to the Business Intelligence amp; Analytics Manager, this data analyst role is primarily responsible for the delivery of data analysis, reporting and advanced analytics through the development of dashboards and actionable insights, so that the business can make informed and evidence-based decisions.
We're looking for an experienced Data Analyst with at least 3 years’ experience in a similar role within the data and analytics domain; ideally within E-commerce.
What you’ll be doing
- Work closely with the relevant business stakeholders to identify various business intelligence and analysis needs to support decision making within the product and shopping experience domain
- Intercept business ideas/questions/concerns - translate them into hypotheses, identify the required data points for hypothesis testing, retrieve required data from the database, conduct the analysis, circulate the findings and recommendations back to the business
- Ask probing questions to ensure the business problem and the analysis requirements are clearly defined
- Act as a key stakeholder to assist the business defining and owning web analytics and product KPIs for key business growth initiatives, monitoring them, and deriving direct, meaningful actions from insights.
- Coordinate and support end to end A/B testing and measurement for eCommerce and the shopping experience team
- Interrogate large datasets to spot trends or patterns, and use analytical skills to find insights and correlations to help the business make strategic data driven decisions
- Undertake data preparation, data cleansing, data analysis design and data visualisation for data storytelling to communicate key insights.
- Develop, update, and automate reports and dashboards using Tableau whilst ensuring data quality, data integrity and data accuracy
- Identify and improve potential areas of efficiency and performance of existing reporting functionality
- Be the custodian and owner of key product metrics e.g. conversion, feature interaction, etc
Requirements
- Proven experience in using analytics to obtain insights and drive recommendations to improve and optimise business process and solve the business problem
- Understanding and experience of ETL and data structures, data modelling e.g. data warehousing, and data marts
- Highly proficient with SQL with the ability to write very complex SQL
- Ability to proactively innovate with data to identify opportunities and drive recommendations
- Strong analytical mindset and skills, including A/B testing, regression, hypothesis testing
- Demonstrated stakeholder management and communication skills to translate analytical solution outcomes in the context of business impacts and benefits to a non-technical audience
- Advanced in BI visualisation tools such as Tableau is ideal
- Statistical programming language like Python or R is a plus
- Experience with Google Analytics or Snowplow will be an advantage
Benefits
Drive and passion are hard to generate when we're not feeling valued or having fun, so we make sure our Catchies are looked after well! We provide our passionate people with:
- An organisation that is experiencing exponential growth
- Support and collaboration, not just with their immediate team, but with the broader organisation as well!
- An organisation that can flex when, where and well that works for you and Catch.com.au 'Catch your weekend back!' Bringing services like dry-cleaning, haircuts, nails, massage, car washing and "life admin" stuff into our Monday-Friday routine to have more time for fun on the weekend!
- Employee benefits like discounted gym membership, Kmart Group discount and access to other perks within Kmart, free parking, free breakfast, in house learning and development, monthly lunches plus loads more...
About Catch
Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since!
We’re not just one of the country’s top eCommerce players, with a proven track record of growth, an award-winning digital platform and second to none customer experience offering. Behind the scenes, we’re a world-class team of creatives, strategists, developers and innovators, and we’re on the hunt for like-minded people to jump on board.
We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new