Sales Support / Internal Sales Administrator - Entry into Cyber Security Field
The Missing Link, Australia
Job Description
About the Role
The Missing Link is looking for an enthusiastic Sales Support person to join our rapidly growing Cyber Security team in Sydney. As part of this role, you will be supporting the national Security Sales team by providing assistance with administrative tasks related to clients that we work with.
The role offers newcomers to the cyber security industry a chance to get acquainted with Cyber Security vendors, solutions and services with a view into moving into an Insides Sales/BDM and subsequently Sales Account Management role into the future.
As part of this role, you will:
- Work with distributors and vendors to source/refresh product quotes, create quotations and proposals
- Maintain CRM hygiene and keep the pipeline up to date
- Track vendor certifications and deal-registrations
- Process and track customer orders
- Provide excellent customer service, being responsive to customer requests via phone, email and Live Chat
- Be analytical and able to problem solve customer queries
- Provide sales support to the Sales Team
- Respond to inbound leads and outbound sales development.
- Any experience in booking meetings/appointments with ASX listed companies, private businesses and government organisations would be beneficial but not essential.
It is expected that you will be self-motivated, passionate and responsive to client and internal requirements as needed. Training on different areas pertaining to the role will be provided on the job. Whilst you will enjoy the teamwork environment, you will also relish the opportunity to work autonomously to achieve results.
About the Company
The Missing Link have been operating in Australia for over 20 years. With over 100+ staff, you will be joining a highly successful team which is growing. Our core offerings include cyber security, hardware and software, backup, cloud, communications, infrastructure, consulting services and managed services.
We have strong partnerships with many leading vendors and have strong managed services capabilities having launched our unique ASD Essential 8 as a Service offering as well as our 24x7 Security Operations Centre (SOC) into the Australian market.
If you would like to be part of our amazing journey and achieve your goals please apply for this important role!
Requirements
- Have excellent verbal and written communications skills
- High attention to detail
- Eager to learn and self motivated
- Enthusiastic
- 1+ years’ experience in a similar role is desirable but not required.
Benefits
- Great environment, with excellent benefits e.g. regular staff events and flexible working
- Growing, award winning company
- Company culture that fosters learning and development
- Career progression into an Inside Sales/BDM role or Sales Operations
- Great bonus structure