Technical Delivery Lead
Bud, Australia
Job Description
Our Mission
Bud's mission is to make the money part of people's lives simpler. The products we’re building are designed to place the power of personal data back into the hands of normal people, making finances easier to manage for everyone.
Your Mission
As a Tech Delivery Lead, you'll both be supporting the technical delivery of Bud’s services to its current clients and helping to sell to and onboard new clients in the ANZ region.
You'll be working alongside a high performing team and sit side-by-side with Bud's clients, defining and mapping solution architecture, translating those plans for Bud's teams to deliver against whilst also taking on some pre-sales responsibilities.
What impact will you make
Technical delivery plays a crucial role within the business, acting as a vital link between Bud’s commercial and technical (product) teams. The role is broadly split into three main themes, as outlined below:
Project Delivery amp; Solution Architecture:
- Scope technical proposals and workshop integration solutions for clients
- Provide / compile technical documentation to / for clients (including API documentation)
- Define ongoing technical requirements and translate those into a clear ‘Statement of Work’ for Bud's teams to deliver against
- Oversee the technical delivery of Bud’s services to its clients liaising with Bud’s product teams on delivery timelines
- Oversee the technical due diligence and security review processes as defined by Bud’s clients
- Document amp; provide client feedback to product teams
Technical Sales
- Support the Commercial Lead through ANZ region sales cycles
- Act as the subject matter expert in the room regarding technical implementation of Bud’s products and services
- Input into / review RFI/RFP responses and support client proposals
Technical Account Management
- Day to day point of contact for technical correspondence or queries
- Conduct quarterly technical work-stream planning
- Input into Bud’s client account strategy identifying opportunities for up-selling, influencing our clients to utilise more of Bud’s innovative products and services
- Gather client feedback on technical products and documentation feeding back to engineering / product teams
A bit about you - as a Technical Delivery Lead you...
- Have a deep understanding of application, information and infrastructure architectures, such as API development and integrations
- Have a proven track record of either: systems architecture, systems integrations, data and content migration expertise within medium to large organisations
- Have experience in complex integration and associated best practices, preferably in a regulated environment
- Are a master at communication - you have the ability to communicate and investigate complex ideas to non-experts with ease and eloquence;
- Are an inherent problem solver, capable of thinking outside of the box and being creative in your approach;
- Are confident within a client-facing role/environment;
- Have a background in Technology, Consultancy, Banking or Tech Startups; and
- A bachelor's degree from a leading university
Taking it to the next level
- Experience in Technical Sales to medium to large financial organisations
Benefits
Bud has its roots in the United Kingdom, but we’ve recently expanded into Australia during an exciting growth phase for the business, and we’re loving having a global team on this journey with us. We’ve evolved into a global flexible-working company and have geared our staff with the right tools to work well remotely. We are constantly reviewing and adapting our ways of working based on what’s going on in the global environment and as we grow in territories, doing what feels right for Bud based on employee feedback which guides our decision making. We are navigating this experience together and evolving as a team.
Compensation
We offer competitive salaries in line with industry benchmarks, set using extensive market data. We review salaries on an annual basis to make sure we continue to reward people well for their contributions at Bud.
Wellbeing Allowance
We understand how important it is to look after your physical and mental health, and also that this looks different for everyone. To support this, Bud has a AUD $90 monthly flexible wellbeing allowance which can be used towards your own wellness, whether that’s a gym membership, mental health app subscriptions, massages or something else!
Learning amp; Development
As part of our commitment to developin