Payroll Team Lead

Payroll Team Lead
Employment Hero, Australia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Jul 27, 2021
Last Date
Aug 27, 2021
Location(s)

Job Description

Employment Hero is one of Australia's fastest-growing tech companies. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. Having expanded globally in late 2020 we will continue to grow rapidly in 2021 and beyond.

We believe in distributed employment and take a ‘Remote First’ approach with our team. We don’t mind if you live in Broome, Bendigo or Bondi, if you’ve got the skills for the role and the passion for our mission then we want to hear from you.

The Professional Services division is responsible for implementing the Employment Hero platform with customers, and our Payroll Team of Consultants are responsible for gathering client information and implementing our payroll product.

We are looking for a Team Lead to manage 5 Payroll Consultants. This role is all about people management and developing career paths for your direct reports. We see members in this team having the potential to progress into other roles within EH, which means there are always opportunities to recruit and train new employees to your team.

Reporting to the Head of Payroll, you will work closely with other Team Leads to improve processes and drive strategic direction of the team. The scope of the team and business is constantly changing, therefore, the Team Lead needs to be fluent in change management, proactive in building new business processes, and coordinating succinctly with other internal teams and stakeholders.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.


Responsibilities
  • Assign projects to your team members and ensure tasks are completed on time and with accuracy
  • Coordinate with internal teams cross-functionally to ensure smooth operation and communication within EH and externally to clients
  • Assist both clients and colleagues with system and payroll troubleshooting, client queries amp; escalations
  • Manage and plan team capacity to ensure there is minimal project backlog
  • Provide assistance and guidance on customer requirements or issues that occur in the projects
  • Support and coach your direct reports in developing career goals and performance feedback
  • Ensure the data in our business management systems (e.g. sales, support, project management, time tracking) is accurate and current
  • Constantly review and improve our delivery processes
Requirements
  • 2+ years working in SaaS environment, preferably with exposure to consulting/client services
  • 2+ years of managing a team, preferably with some experience managing international teams
  • Proven experience in mentoring, coaching and training team members
  • Background in payroll management, processing and/or implementation
  • High level of written and verbal communication including stakeholder engagement and stakeholder management
  • Strong time management and schedule management
Benefits
  • Self, health, wealth and happiness programs
  • Remote-first and flexible working arrangements
  • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
  • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Continuing education / post-graduate assistance program
  • Virtual yoga classes
  • Weekly virtual happy-hour and social events to get to know your new colleagues
  • Quarterly amp; yearly team celebrations
  • Access to the EH Employee Benefits Program and Hero Rewards Shop, of course!
  • Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

* Dynamic Business Top 10 Entrepreneurs, our CEO Ben Thompson rank

Job Specification

Job Rewards and Benefits

Employment Hero

Information Technology and Services - Sydney, Australia
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