Receptionist Customer Care
Place Estate Agents , Australia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 21, 2021
Last Date
Oct 21, 2021
Location(s)

Job Description

A wonderful opportunity has arisen for a driven, customer centric candidate to find their happy Place! Due to internal promotion, our New Farm location is looking for a customer care team member to support their front of house operations and provide 6-star service to all external and internal clients. Real estate experience isn’t essential, we are seeking a candidate that has a passion for people and loves creating an experience for our clients. The successful candidate will have a bubbly, welcoming personality and strive to go above and beyond to continuously improve the customer experience.


This is a full-time role Monday to Friday, 8:30am 5:30pm


Role amp; Responsibilities

  • Greet and provide exceptional customer service to all customers and colleagues;
  • Receive and delegate all incoming calls with knowledge and confidence;
  • Ensure the meeting rooms and communal areas are kept clean and presentable;
  • Organise and coordinate the external and internal mail;
  • Support both sales and property management functions in an administrative and compliance capacity; and
  • Contribute to the role with new ideas and identifying new opportunities to improve client satisfaction.

Requirements

  • A minimum of 2 years’ experience in a customer facing role;
  • Confident and outgoing nature with the drive to go above and beyond;
  • Strong verbal and written communication skills;
  • Experience using Office 365 necessary, with experience in CRM software advantageous;
  • Have the ability to manage multiple high-pressure situations with ease;
  • Professional presentation; and
  • The desire to grow, develop and value-add within a team environment.

Benefits

  • Dream manager mentor program
  • Ongoing training amp; events
  • Sponsored gym membership with TotalFusion!

About Place Estate Agents

Place Estate Agents is an award-winning agency built on energy, passion, local knowledge and professionalism. Our business is cutting edge and we are constantly looking to challenge tradition in order to provide our clients with the best service, advice and products available. We employ over 400 people across multiple offices in south-east Queensland who are recognised in their local communities for their professionalism, expertise and ability to service clients in an ever-changing market.


If Place sounds like the place for you, please click APPLY!

Job Specification

Place Estate Agents

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