Consultant
MedicalDirector, Australia
Job Description
MedicalDirector is one of the leading providers of cloud-based services for medical practices and health systems. Established 25 years ago, but with the energy and vision of a start-up, together, we want to help make people healthier around the world. We facilitate over 70 million patient consults each year by providing software solutions for GPs, Specialists, Pharmacists and Hospitals.
We are looking for a passionate and committed self-starter to join our Ecosystem team in a Consultant role. The Consultant is focused on growing revenue by increasing utilization of key partner solutions by MedicalDirector’s customer base. The role is primarily a telephone based sales/service role where the Consultant acts as subject matter expert in partner solutions and maintains contact with MedicalDirector customers to understand their needs and promote appropriate partners, ultimately increasing utilisation of these solutions. Customer contact may involve both customer education/sales, as well as enablement and onboarding where appropriate (including webinars/online training).
In this role, you will:
- Telephone contact with MedicalDirector customers to determine their present and future business needs and proposing suitable products/services to grow revenue.
- Maintaining telephone call rates to assure contact with customers and acting as the subject matter expert on partner solutions to increase adoption of these solutions.
- Maintain Salesforce CRM for pipeline/activity management and customer data integrity as it pertains to partnerships
- Build healthcare industry knowledge and ongoing market awareness to understand MedicalDirector’s customers, their day to day challenges and how partner solutions will benefit the customer
- Engaging and training the client management team on partner solutions
Requirements
You should have:
- 2+ years solution selling experience, in particular telephone sales
- Track record of meeting and exceeding sales targets
- Experience with customer relationship management systems and reporting, Salesforce experience is a plus!
- Strong communication and influencing skills
- Solid grounding in selling skills consultative selling, solution selling, negotiation, closing
- Professional approach and outstanding personal presentation
- Ability to negotiate and close sales opportunities over the phone
- High degree of flexibility and adaptability
- Ability to prioritise own work to achieve outcomes
Benefits
We’re growing a team of inspired, smart, and driven individuals from all sorts of backgrounds. With great opportunities for growth and variety, we strive to help each employee carve out the path that’s right for them.
- Flexible working culture
- Opportunity to develop your career in the leading health software company
- Free well-being classes
- Generous parental leave scheme and annual leave scheme.
- Lots of employee engagement opportunities