Program Manager - Marketplace Analytics
Catch.com.au, Australia
Job Description
About Catch
Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since!
We’re not just one of the country’s top eCommerce players, with a proven track record of growth, an award-winning digital platform and second to none customer experience offering. Behind the scenes, we’re a world-class team of creatives, strategists, developers, and innovators, and we’re on the hunt for like-minded people to jump on board.
We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new things. All this, for one purpose: to provide our customers with an amazing online shopping experience, every day.
And we’re just getting started
What you'll be doing
In 2017, Catch launched the Marketplace platform. Marketplace allows our valued Catch customers to discover a huge range of brands, awesome technologies, outdoor products and everything else under the sun. Whatever you’re looking for, you’ll find it on Catch Marketplace.
We are seeking an experienced Program Manager to work within our Marketplace team to analyse business needs, define business cases and manage the development and testing of various projects. Reporting to the Head of Marketplace, you’ll play an essential part in creating process workstreams, and ensuring information flows are cross functional and support both the Sales and Operations teams.
What does a normal day in the life of a Program Manager - Marketplace Analytics at Catch look like?
Well no two days at Catch are alike, but you could probably expect your typical day to include some of the following things:
- Managing programs with cross-functional teams within Catch, including Dev, Data, Operations, Finance, and I.T
- Being the single point of contact for stakeholders to vet requests, prioritize and perform a screening feasibility analysis of projects
- Collaboratively and extensively investigating, analysing, and interpreting business information needs based on a strong understanding of business processes, drivers, and priorities
- Developing and implement governance and post-implementation evaluation over all activities to ensure outcomes achieved meet institutional objectives
- Identifying data quality issues and supporting information governance by participating in necessary activities and assisting in the development of and adherence to database and development standards
- Providing high level conceptual and technical expertise and understanding of data warehousing and business intelligence best practice
- Share best practice and communicate new developments with the marketplace team and other external stakeholders within the business
- Scoping and creating data models and process diagrams that will support the the needs of Marketplace and identifying potential impacts and challenges
Requirements
- 2- 3+ years’ experience in statistics, data visualization, technical account management or e-commerce
- Exposure to SQL, Tableau, for data profiling and data analysis and data visualization.
- Basic understanding of AWS environment amp; background in statistics
- Exposure to working in an Agile environment.
- Adept in handling projects efficiently for delivering the required applications in a very systematic way.
- Proficient in end-to-end development of application products from requirement analysis to system study, designing, testing, documentation, and implementation.
- Drive outcomes through positively influencing change
- Creativity/Innovation Challenge the status quo and strive for constant improvement to create and deliver new opportunities.
- Highly organised with ability to set and meet deadlines and manage multiple priorities.
- Effective communicator both verbal and written
- Use data to determine opportunities and risks and make clear timely decisions in the best interests of customers and Catch
Benefits
Join our team of Catchies
There has never been a more exciting time to join the Catch Team!!
Our people are at the heart of everything we stand for and will go above and beyond for our customers To be the trusted place where Australian’s start their shopping journey
We know that Drive and Passion are hard to generate when we are not feeling valued or having fun, so we make sure our Catchies are well looked after!
Working at Catch, you’ll experience:
- An organisation that is experiencing incredible growth
- Support and collaboration, not just with their immediate team, but with the broader organisation as well!
- Innovation / Hack days to get your creative flare on
- An organisation th