eCommerce Optimisation Lead

eCommerce Optimisation Lead
Tryzens, Australia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 31, 2021
Last Date
Jun 30, 2021
Location(s)

Job Description

Tryzens is an international digital commerce agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.


We are People First and believe that empowered happy people achieve more. We're Customer-Centric and that our customers’ growth is our success. We believe that Collaboration and Innovation drive the greatest results and Integrity, Trust amp; Transparency build lasting relationships. We started in London, but have expanded to have operations in Melbourne, Sydney, Sofia, and Trivandrum with 200+ team members serving 45+ international brands.


We're looking for an eCommerce Optimisation Lead to join our Melbourne or Sydney office. You'll be someone who can draw insights from qualitative and quantitative data, to inform conversion rate optimisation programs, project roadmaps, coordinating with development and design teams to deliver client success that will enable them to grow their online channels.


Key Responsibilities:

  • Lead CRO efforts across multifunctional teams to develop innovative product offerings that achieve brand goals and business objectives.
  • Active optimisation of the user journey, acting on key metrics and KPIs, through continuous website testing and user experience improvements.
  • Implement all facets of A/B testing and CRO programs including planning, idea management, testing, optimisation, reporting, and forecasting.
  • Analyse performance data, metrics to drive data-driven decisions within our clients.
  • Provide clients with clear visibility of the expected return on investment for each proposed change.
  • Make frequent and relevant contributions to the Tryzens knowledge base and best practice repository of reusable solutions and processes.
  • Take part in industry events and conferences to keep up to date with industry trends and networking.
  • Keep up to date with the latest eCommerce industry trends and solutions and market influences.

Requirements

  • 5+ years of CRO experience working client or agency side in eCommerce.
  • Proven track record of delivering and exceeding business KPIs to increase sales through digital channels.
  • Hands-on experience with CRO amp; heat map tools (Google Optimize, Optimizely, HotJar, etc.).
  • Expert experience in A/B and MVT testing, creating test plans and analysing results.
  • Understanding of best practice SEO principles.
  • Experience leading multiple client optimization roadmaps and strategy.
  • Experience in Planning, Conducting and Analysing User Research Techniques.
  • Confident Communicator and presenter with clients and senior stakeholders.
  • Demonstrable passion for emerging technologies and usability trends with demonstrable experience leveraging this to deliver trade performance.

Benefits

  • Flexible working hours.
  • Flexibility to work from home or in our offices.
  • Opportunities for training and development.
  • Team social events: Friday drinks, team lunches, pub quizzes, and nights out. Plus the regular Zoom trivia and drinks.
  • 2 charity/volunteer days per year.
  • 25 annual leave days per employment year.
  • Day off for your birthday.
  • Enhanced maternity and paternity leave policy.
  • EOFY and Christmas parties each year.


More info about Tryzens here: http://tryzens.com/


We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.

Job Specification

Job Rewards and Benefits

Tryzens

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