About Us
Civica is a market-leading specialist in business-critical software applications, digital solutions and managed services that help teams and organizations around the world to transform the way they work. Civica's managed services team helps our clients to more effectively reduce operating costs and risk across the end-to-end fines and enforcement management life cycle.
Our team is proud to work within the sectors we do, where we make a real difference, contributing to the growth of the societies that we live in. Want to join us and help continue our mission?
About the Role
As a Collections Officer in the Legacy Debt team, you will utilise your strong attention to detail and negotiation skills as you contact customers with outstanding matters via telephone. You will need to clearly comprehend the customer's key issues and effectively personalise each conversation in order to drive a satisfactory outcome and provide First Call Resolution.
Key Responsibilities
Essential Skills and Experience
Your Benefits
At Civica we believe our people are our biggest asset and we pride ourselves on cultivating a supportive and modern working environment; whilst providing you with the tools you need to get the job done. We will offer what you would expect in today's modern work environments:
What Next?
Do you have strong attention to detail? Do you have excellent understanding of current process documentation?
Then look no further this role is for YOU!!
Do we sound like a good match? If so then we would love to hear from you! Please include a cover letter along with your resume. Apply Now!
Civica is an equal opportunity employer and welcomes applications from all sections of the community.