System Administrator/Operations Analyst
Civica, Australia
Job Description
About Us
Civica (www.civica.com) is a market-leading specialist in business-critical software applications, digital solutions and managed services that help teams and organisations around the world to transform the way they work. Civica’s software and digital solutions are market leaders in their industries and are known globally. In Australia, our software and cloud solutions and services have powered some of the most important organisations in our communities; like schools, libraries, local councils and state agencies, community organisations, and others to help them meet the changing needs of the citizens they serve. Our team is proud to work within the sectors we do, where we make a real difference, contributing to the growth of the societies that we live in. Want to join us and help continue our mission?
About The Role
The purpose of this role is to proactively monitor the Civica internal and customer infrastructure to ensure a highly available, stable and high- performance platform. You will also implement complex networks and servers within hosting environments, and provide specialist advice/support to our L1/L2 teams.
Responsibilities
- Systems administration across MS Exchange/AD/Citrix/Clustered SAN environments
- Operations analysis of our switches, F/Walls and Routers
- Proactive infrastructure monitoring across a wide variety of systems
- Work with our support teams to respond to service requests and incidents
About You
Ideally you have experience working in a service provider/vendor type environment as this role supports both Civica and our customer environments.
You’ll be process driven, great with troubleshooting, updating documentation, customer focussed and have a genuine desire to lift the skill level of the teams who support our systems. As for the tech stack check out the list below for some of the things we’d expect you to have at least 2 years experience with:
- Citrix ADC/XenApps
- Azure and AWS Admin
- SAN administration
- MS Hyper V
- MS Server admin (think Exchange, AD, DNS, Group Policy)
- VMWare
- Hyperconverged Server config (VxRail, Cisco)
Your Benefits
At Civica we believe our people are our biggest asset and we pride ourselves on cultivating a supportive and modern working environment; whilst providing you with the tools you need to get the job done. We will offer what you would expect in today’s modern work environments:
- Join a growing and successful business
- Genuine career development
- Flexible working conditions
Civica is a Diversity Leader
At Civica we are committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. At Civica we recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.
What Next?
Do we sound like a good match? If so then we would love to hear from you! Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there.
Civica is an equal opportunity employer and welcomes applications from all sections of the community.
Please no agencies.