Field Operations Associate
Innowell, Australia

We are seeking a passionate Field Operations Associate to join InnoWell’s expanding Strategy amp; Engagement team.About InnoWell

At InnoWell, we believe that everyone deserves to be mentally fit and healthy and should get the right type and level of care when and how they need it.

We're on a mission to enable people to look after their own mental health and fitness and get the right professional support whenever they need it.

Our solution an innovative world-class digital mental health platform that brings together research, commercial insights, digital innovation, and people with lived experience creating the foundation for a better mental health system.

This is a newly created role in a fast-paced health-tech company. You will have the ability to thrive in ambiguity, create clarity, and creatively but safely push boundaries.

As a Field Operations Associate, you will be working with a range of different internal and external stakeholders providing operational and technical support to the Engagement and Digital Teams.

- Is able to provide seamless day-to-day support for stakeholders during the implementation of systems amp; processes and gather feedback

- Is a self-motivated and highly driven individual committed to delivering work of the highest quality

- Possesses a high attention to detail and is comfortable delving deep into complex problems

- Is a collaborative problem solver with a willingness to learn

- Possesses strong communication skills particularly in report writing and presentations to internal and external stakeholders

- Well organised, proactive and enjoy supporting clients

- Enjoys working in an agile, fast-paced, and professional environment alongside a team that supports personal growth and development.

To make this work, you will need the following essential skills:

- At least 1-2 years industry experience (experience at consulting firms will be highly regarded)

- Experience in working with different tech Platforms in a supporting capacity will be highly regarded

- Solid report writing and document design skills to quickly translate complex content into easy-to-understand and visually appealing formats

- Experience in writing RFP / RFQ, Government Tenders and client proposals

- Exceptional MS Office (PowerPoint, Excel, Word, Outlook) skills are important

- Operations and field support experience would be beneficial, but not essential

- Ability and willingness to travel to client sites as required

This is a full-time position, however, as InnoWell is a flexible workplace we will also consider part-time or flexible options for the right candidate.

- A collaborative and fun culture

- Professional development amp; learning opportunities

- Reward and recognition program

- Team events

- Start-up environment, complete with table tennis, foosball and TV

- Staff snacks and coffee all provided

- Wellness days

Please address all applications to Jess Sparks at jess.sparks@innowell.org

Please note that only shortlisted candidates will be contacted.

Website: innowell.org

LinkedIn: https://www.linkedin.com/company/innowell-org/

Twitter: https://twitter.com/InnoWellOrg

Facebook: https://www.facebook.com/innowellorg/

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