Seller Onboarding and Integrations Officer
MyDeal.com.au, Australia
Job Description
MyDeal.com.au is a leading online marketplace that focuses on supplying everything for your home (furniture, homewares, garden products, appliances and more). As an online marketplace, we connect our customers with over 1 million products sold by many leading Australian retailers.
We are currently seeking a versatile individual for the role of Seller Onboarding and Integrations Officer to join our growing team.
In this role, you will provide direct support to onboard sellers on MyDeal. You are to assist and collect required information, and conduct relevant verifications to complete the onboarding process.
Key Responsibilities will include:
- Assist sellers to list their products on MyDeal platform by providing hands-on support and technical guidance via email or call
- Assist sellers to meet data integrity and quality as per MyDeal’s requirements
- Coordinate with MyDeal Sales Department to manage a smooth onboarding pipeline
- Work with 3rd party marketplace integrators to successfully onboard sellers on MyDeal
- Troubleshoot bugs/errors on MyDeal platform and general seller issues during onboarding process
- Work extensively with spreadsheets in various formats (Google Sheet, Microsoft Excel)
Requirements
- University Degree qualified
- High analytical and possess great attention to detail
- Ability to diagnose and provide solutions to ad hoc issues
- Have excellent communication skills - advanced English skills (verbal and written) are a must
- Possess advanced data entry skills with Microsoft Excel - should be fast and comfortable with various Excel functions
- Tech savvy and experienced with CRM/CMS systems
- Familiar with general operations in the eCommerce industry
- Understand the basics of API integrations and technical requirements surrounding eCommerce
- Experienced with API testing tool such as Postman / SoapUI
- Have a basic understanding of HTML and CSS
You are a highly advantageous candidate if you:
- Understand the basics of API integrations and technical requirements surrounding eCommerce
- Experienced with API testing tool such as Postman / SoapUI
- Have a basic understanding of HTML and CSS
Benefits
- Work in a dynamic and inclusive start-up culture with passionate people that collectively possess over 100 years of eCommerce experience.
- Play an important role in an ASX listed company that is experiencing unprecedented growth.
- A modern Collins Street CBD office easily accessible by tram, bus, and train
Ready to go? Here’s how to apply:
Send us your CV and cover letter. Your cover letter should highlight your previous homewares buying experience and how you believe you can help us grow the MyDeal Private Label business.
We look forward to seeing your application!
MyDeal.com.au is an equal opportunity employer and screens applications without attention to race, age, beliefs, sex, orientation, gender identity and disability.