Training Coordinator
Civica, Australia
Job Description
About Us
Civica builds software and provides IT and digital transformation services to support some of the most important organisations in our communities; like schools, libraries, local councils and state agencies. We work with some of the largest health fund providers bringing their services into the digital age. Our products are market leaders, some of them are globally renowned.
Our team is proud to work within the sectors we do, where we make a real difference, contributing to the growth of the societies that we live in and accelerating the digital transformation of the public sector and associated markets. Want to join us and help continue our mission?
About the Role
You will play a significant role in our teams’ journey at Civica by facilitating tailored induction and training plans ensuring our team members have everything they need to be successful.
This role can be performed from any location in Australia.
Responsibilities
- Create and update facilitator guides and other training materials
- Partner with the People Team to ensure new hires have the tools they need to succeed
- Look for ways to improve the current training program by identifying knowledge gaps and implementing new training strategies
- Stay up-to-date on new training methods and techniques
- Develop analytic metrics to assess effectiveness of training programs
- Responsible for the overall ownership of the capabilities Matrix
- Work with contributors to design training and development programs based on the needs of the organisation, products and the individual
About you
To be successful in this role, you will be an experienced Training Coordinator and have had experience providing training support as well as developing new content and facilitation
You will have:
- Training design experience
- Up to date knowledge of innovative learning tools, practices and channels
- Sound or solid understanding of the Software Development Life Cycle.
- Proven ability to work under pressure, managing time, setting priorities and delegating tasks.
- The ability to effectively describe methodologies and products to different audiences
- Propensity to identify opportunities for improvement and own the process/s
- Strong communication and organisational skills
Your Benefits
At Civica we believe our people are our biggest asset and we pride ourselves on cultivating a supportive and modern working environment; whilst providing you with the tools you need to get the job done. We will offer what you would expect in today’s modern work environments:
- Join a growing and successful business
- Genuine career development
- Flexible working conditions
Civica is a Diversity Leader