Endpoint Compliance Engineer (Security)
Datacom, Australia
Job Description
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! In your role as Endpoint Compliance Engineer, you will be part of our extensive Intelligent Workspace business line, who support each other working collaboratively across various Datacom and client locations throughout all of Australia.
About the Role
As Endpoint Compliance Engineer, you will provide endpoint vulnerability management and risk mitigation services to our managed customer base. Key responsibilities include, but are not limited to, managing automated monthly patching of operating systems and Tier 0 and 1 application security patching, advanced desktop and application analytics, antivirus console management and distribution of AV signatures to endpoints.
What you’ll do
As Endpoint Compliance Engineer, the core objectives and responsibilities of your role would include:
- Using tools and processes to deliver services to customers in accordance with SLAs and ensure endpoint devices are regularly updated
- Proactively manage and maintain customer security profile with regard to standard endpoint management processes
- Initiate and drive service and process improvement initiatives to increase efficiency and improve customer service
- Own personal development, by maintaining certifications relevant to the role
- Engaging collaboratively with internal and external parties
- Proactively contribute to the team and Datacom’s success
What you’ll bring
We are looking for someone with 5 years plus experience in the IT industry, preferably within an IT outsourced environment. You will bring advanced End User Support experience, a desire to learn, and an exceptional work ethic. You will have strong troubleshooting and customer service skills and be able to work autonomously.
You will ideally have knowledge of hardware and software vendors support processes, including product lifecycles and experience with SCCM, Intune, Windows 7, 8 and 10. You have had exposure to a range of AV tools and consoles and a deep understanding of the ASD Essential 8 and endpoint security mitigation approaches.
The Nitty Gritty
We have over 6,500 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies.
We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations.
With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients.
We are local at heart, yet world-class in capability.