Workshop Controller - Subaru Bundoora
Subaru, Australia
Job Description
About Us
At Subaru, our mission is to help Australians to get more out of life. Subaru are in the business of removing obstacles for customers choosing, buying and owning a vehicle. It's what we do.
- The imagination to create change and do things differently.
- An independent can do spirit that heroes drive and enthusiasm.
- And quality that underpins everything we do.
Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing quality work for our customers.
About the Role:
An opportunity now exists for an experienced Workshop Controller to lead and direct our workshop team at Subaru Bundoora. You'll be able to demonstrate previous skills in a fast paced workshop, a clear understanding of productivity and efficiency drivers and how to effectively allocate tasks to workshop teams to complete the work allocated each day.
On a day to day basis you will be responsible for:
- Directing work and jobs to technicians, monitoring workshop staff performance and productivity.
- Identifying and overseeing repair of technical issues, providing support to technicians to build knowledge base.
- Ensuring all work is completed within Manufacturer Repair Times Guide and Inchcape Automotive Retail standards
- Road testing vehicles to ensure quality and safety checks are completed.
- Completing quality and timely work as per Repair Order instructions , identifying additional work where required (EVHC) and liaising with Service Advisor's to provide feedback to customers.
About You
- Have a current Motor Mechanic Trade Certificate
- Ability to work in a busy service centre, and previous experience in leading a team.
- Be passionate about the Subaru brand, be reliable and have a good work ethic
- Have good eye for detail and clear understanding of workshop operations.
- Be able to work independently as well as in a team environment
- Excellent organisational skills
- You must have a valid, current drivers licence in this role.
Why Subaru?
- Working in a clean and well lit environment with the very latest tools and technology
- Opportunities to develop your skills and career
- Be rewarded with Inchcape's fantastic employee benefits, discounted health insurance and our company vehicle lease program
- Working in a friendly and professional atmosphere, our workshop team members have been with us for many years
- The successful candidate will receive on going manufacturer specific training and support.