Inside Sales Team Leader
The Missing Link, Australia
Job Description
About the Company
The Missing Link have been operating in Australia for over 20 years. With over 100+ staff, you will be joining a highly successful team which is growing. Our core offerings include cyber security, hardware and software, backup, cloud, communications, infrastructure, consulting services and managed services.
We are recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver our customers world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
About the Role
We are looking for an experienced Inside Sales Team Leader to lead a small team of sales support staff. You will be provided ongoing support, training and development to be successful in the role, all within a flexible working environment.
The role of the Inside Sales team is to:
- identify and follow up on lead generation and booking meetings for the sales team
- support the sales team with quote preparation on hardware, software, services and managed services
- liaise directly with clients, vendors and distributors, with a strong focus on customer service, responsiveness and price negotiations
- process purchase orders, receive deliveries, manage logistics
As the Team Leader, you will:
- provide direction, leadership and coaching to enable the team to execute their roles and achieve objectives and goals
- guide and assist the Inside Sales team in booking meetings with prospective new customers
- create a culture of continuous innovation ensuring maximum efficiency and customer satisfaction
- review existing systems and processes, identify improvements and streamlining opportunities and execute change
Requirements
- minimum of 2 years experience as a Team Leader or similar
- experience managing an Inside Sales team with the function of booking meetings and generating leads
- excellent verbal and written communications skills
- desire to innovate, improve and lead
Benefits
- Great team environment, with excellent benefits such as regular staff events, free drinks, and monthly lunches.
- Company culture that fosters learning and development.
- Workplace volunteering program.
- Training / mentor programs.
- Great bonus structure
For a closer look, check out the link below:
The Missing Link's Little Book of BIG Benefits