Program Delivery Manager
Konica Minolta Business Solutions Australia, Australia
Job Description
About Konica Minolta
Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.
About the role
The Program Delivery Manager is a key contributor within the Professional Service Team, accountable for the resourcing, planning, delivery and reporting of software solution installations.
Requirements
Key Responsibilities
- Lead and manage a team of professional service technical consultants to confirm to best practices in the consulting and delivery of software solutions
- Lead multiple technical projects from initiation through implementation including phases such as planning, analysis, development, and implementation
- Responsible for overall delivery of the project launch, deadlines, results, and overall performance with various client’s across multiple projects
- Build and maintain strong client relationships with direct and indirect stakeholders
- Support development of strategies to continue and / or strengthens the business with the customer to meet customer expectations and delivering a high level of customer satisfaction
- Mitigate project risks while resolving any issues or conflicts that arise to ensure deadlines are met
- Providing coaching, mentoring, career development, training plans and professional development opportunities for direct reports, as appropriate.
Qualifications and Experience
- Educational Qualification bachelor’s degree/relevant fields such as Computer Science or IT
- Minimum 5 years of people management experience, especially demonstrated experience at leading and driving a diverse (and virtual) team of professionals
- Leadership skills in mentoring and monitoring a team of professionals
- Experience in complex Project Delivery
- Excellent written, verbal and interpersonal communication skills
- Excellent stakeholder management skills
- Demonstrated ability to think strategically, but implement tactically
- Experience with Technical Documentation for solution delivery
Benefits
Konica Minolta is committed to provide a working environment that is inclusive and fair to both women and men. We are providing progressive policies such as domestic violence policy, paid parental leave and flexible workplace policies which enables our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
If you are passionate about:
- Driving outcomes and leading the team
- Working with various complex IT implementation projects
- Implementing the best practice Professional Service
Apply today!