Cruise Attendant / Deckhand ESS
Journey Beyond, Australia
Job Description
About Us
Journey Beyond is a national business focused on bringing Australia's unique and iconic experiences to life. Australian-owned, Journey Beyond has an extensive national footprint and is one of the country's largest experiential tourism businesses. We aim to take our guests beyond, ignite their imagination, and transform amazing into breathtaking.
Our suite of iconic tourism brands stretch across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. With further incredible experiences set to join the Group in the future, Journey Beyond currently owns and operates Journey Beyond Rail Expeditions, Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Eureka Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.
Cruise Whitsundays is an award winning, innovative and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays and the Great Barrier Reef, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld on Hardy Reef.
About the Opportunity
We are currently seeking motivated and experienced Cruise Attendants and Deckhands (ESS/GPH) to join our team on a casual basis! This role is primarily responsible for creating memorable guest experiences through exceptional customer service delivery and vessel operations, including but not limited to; greeting and assisting guests, delivery of food and beverage services, vessel and passenger safety, vessel presentation and safety briefings. This role will suit someone with strong on-vessel experience, flexibility around shift times, a passion for the area and a great attitude to customer service.
About You
The ideal candidate will be motivated with a passion for creating memorable guest experiences. You will be a team player with a demonstrated positive "can-do" attitude, be comfortable working on water, have previous Famp;B experience and ability to deliver professional customer service.
Requirements
- Have a minimum of 1-years' experience in a similar role and must hold a minimum of ESS/GPH qualification.
- Hold relevant qualifications including RSA, Food Handling, First Aid/CPR with marine qualifications also highly regarded
- Have the necessary working entitlements to work in Australia, with a minimum 6-month commitment
- Be highly self-motivated, with great energy - A real multi-tasker!
- Have exceptional teamwork and leadership skills, with a great eye for detail
- Demonstrate excellent personal presentation and interpersonal skills
- Have proven ability to work autonomously and part of a team
- Be able to work flexible hours which may include weekends, public holidays and extended hours
- Impeccable personal integrity
Applicants with previous marine experience will be highly regarded! If this sounds like you and you are passionate about being on the water, apply today to be part of the team at Cruise Whitsundays!