Online Merchandiser
Feed Agency, Australia
Job Description
The Feed Way
Feed is an award-winning, full-service agency providing conversion with heart. We create emotive yet conversion-focused ideas, campaigns, and products that change perceptions, shape new behaviours, and shift market share.
Feed helps hungry brands stand out at speed and sell at scale. We utilise bespoke technology to create compelling digital campaigns working with clients like Ancestry.com, eBay and Virgin to name a few.
The Impact You’ll Have
Our Curation, Trends amp; Merchandising team partner with our client eBay to produce a range of tailored shopping experiences.
As Online Merchandiser, you will be responsible for trading of the overall site for various categories, prioritizing merchandising based on conversion and business performance for promotional and seasonal campaigns and shops. You will be involved in the end-to-end process of a retail campaigns, from brief writing, range planning, sourcing of inventory, launching campaigns, and tracking performance.
Day to day
- Manage the end-to-end process of retail campaigns, from brief writing, range planning, sourcing of inventory, launching campaigns, and tracking performance.
- Responsible for account management of design resource to help trade the fashion vertical, inputting ideas and recommendations for how to improve the customer journey and user experience of eBay.
- Responsible for daily/weekly management of category pages, ensuring site standards are always achieved or exceeded.
- Manage client briefs from start to finish, supporting with inventory planning, wireframing, campaign and events builds and QA checks, ensuring successful delivery to client deadlines across multiple activities.
- Build a full understanding of the clients’ content management systems and objectives, advising on the solution that best meets their needs
- Create and maintain a critical path for campaigns and other category-specific activity.
- Ensure all campaigns/events are prioritised consistently across desktop, app, mobile and email platforms.
- Conduct regular performance amp; trade analysis, feeding insight and proposed actions into Account Director and clients in weekly trading reports.
Requirements
- Minimum of 2 years Merchandising experience, ideally within E-Commerce.
- A good eye for style and retail trends and an interest in current and upcoming trends.
- Highly organised, with excellent attention to detail and the ability to manage multiple projects simultaneously.
- Proven ability to work independently, prioritise, meet deadlines under pressure and make the best use of resources; has a good sense of urgency and measurement of risk.
- Excellent verbal and written communication skills.
- You are ambitious with the ability to think strategically, communicate for understanding and contribute something new, demonstrating tenacity to learn and grow.
- Ability to take ownership and accountability.
- Experience with various CMS and the ability to quickly grasp new processes or learn new tools.
- Analytical experience and a degree of business acumen.
- Proficiency in Excel.
Benefits
- 20 days’ holiday exclusive of bank holidays
- 9.5% employer superannuation (pension) contribution (via SuperStream)
- Flexible working
- Buddy Program - All new joiners will be paired with a ‘Feed Buddy’ to help them through their first weeks’
Feed Social - Early finish every other Friday, Pizza Friday’s, Weekly, monthly and quarterly social - Feed Talks - Sharing professional knowledge from members of the team
- Feed Knowledge - Want to learn a new tool or subscribe to a newsletter? We’ll provide an allowance to support your professional development
- Feed Kudos - Be recognised and rewarded for going the extra mile and helping the business exceed its goals
- Feed Wellbeing - People are the very heart of who we are, and we are dedicated to supporting you to feel comfortable, healthy and happy at work
As a global agency, we want our team to reflect the diverse and multicultural world we live in.
We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
If you need reasonable adjustments at any point in the application or interview process, please let us know.
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