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Operations Assistant - Australian Teams Job in Australia
Twinkl , Australia

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 5, 2021
Last Date
Jun 5, 2021

Job Description

Location: Australia

Hours: 37.5 hours/week

Salary: AUD 25

Core Hours: 7am-11am GMT

As an Operations Assistant, you will be working with all Twinkl Australian Product Teams, in order to help deliver the highest value to our customers, to help those who teach. The Operations Assistant is responsible for supporting the development team, clearing organisational roadblocks and keeping processes true to agile processes and mindset. The job is to facilitate the work of the Product Development team. The Operations Assistant role is based on servant leadership. The aim of the role is to empower the team to such a point where you are no longer needed.

The Operations Assistant:

  • Acts as a Process Coach, helping the development team and the Product Owner(s) to follow scrum values and principles
  • Helps remove project impediments both reactively and proactively and shields the development team from external interferences
  • Fosters close cooperation between stakeholders and the scrum team
  • Organises the timeline of meetings for each sprint, promotes inclusion and ensures good attendance from the scrum team
  • To be able to Scrum up to 5 Product Development teams simultaneously, using the Nexus framework
  • To empower the Team to Plan, measure and review their work in a constructive, iterative manner
  • To be able to work to specified KPIs and deadlines

Who We Are Looking For

-Someone who wants to get the best out of a team

- Very organised and good at time management

- Has the ability to work within a cross functional team

- Good communication skills as majority of team members will be remote

- Can track, measure and infer information from data


Core Skills

  • Strong organisational and planning skills
  • A confident communicator at all levels
  • The desire to thrive in a fast-paced and innovative environment
  • Servant leadership and coaching skills
  • Basic Excel amp; skills
  • Knowledge of the Scrum Framework
  • Being flexible in their schedule for the benefit of the team

Beneficial but not essential:

  • Knowledge of Agile Project Management
  • Advanced knowledge of Excel
  • Experience using Jira
  • Knowledge of the Nexus Framework

Soft Skills:

  • Is good fun to be with and has the ability to communicate well with others
  • Is organised, able to work to deadlines, and manages time effectively
  • Is able to communicate with colleagues and our external partners effectively, both written and verbally
  • Has a hard work ethic, is passionate, driven and loves what they do
  • Is honest, trustworthy and reliable
  • Produces quality work and is ready to learn new skills


  • A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
  • Flexible working with opportunities to work from home.
  • Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, Black and Minority Ethnic, Disabilities (visible and invisible), Women in Tech and Working Parents.

Job Specification


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