Cloud Engineer - Datacom Cloud
Datacom, Australia
Job Description
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nitty Gritty
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
About the Role
The Cloud Engineer is a hands-on professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service. They are passionate about technology with an innovative approach to solving complex problems.
What you’ll bring
- Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors VMWare experience is a must have.
- Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms.
- Practical experience working with Enterprise Backup Management Platforms such as NetBackup (Preferred), Veeam or TSM.
- Practical experience working with Enterprise Network Platforms (Cisco preferred) and associated Management Platforms.
- Experience working in a multi-tenanted Cloud environment.
Responsibilities
- Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
- Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
- Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
- Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
- Proactive support and management of the Datacom Cloud platform devices and applications.
- Participation in 24x7 on-call support roster
Why you want to join us
At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!