Business Consultant - Property Rating
Datacom, Australia
Job Description
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nitty Gritty
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
About the Role
The focus of the role is to implement the Property amp; Rating Modules of the Datascape ERP solution for our customers within the Local Government market. Consulting engagements will range from large scale implementations through to small one day engagements.
A significant component of the role will be spent onsite with our customer base. While it is anticipated that up to 38 weeks per year of travel is required, Datacom embraces flexible working arrangements outside of onsite customer commitments.
What you’ll bring
- Experience within a local government setting or in depth knowledge of local government property and rating business processes
- Demonstrated experience translating business requirements into functional requirements and solution delivery.
- Excellent time management, prioritisation, multi tasking and organisation skills. Proactively employ initiative to anticipate the needs of others.
- Exceptional corporate presentation skills and strong people engagement ability.
Responsibilities
- Implementing Datacom’s ERP solution to suit customer’s business requirements in line with proven/best practice.
- Deliver Professional Consulting Services; including business analysis, scoping and design, hands on configuration, training and support for the Datascape ERP solution.
- Provide feedback on customers use of the software or areas of improvement to the Development and Sales teams.
- Assist to investigate and resolve implementation and product issues as required.
- Develop training material, configuration and solution design documentation.
- Work with other parts of the Datacom organization to achieve the desired commercial outcomes.
- Ensure that the Consulting Services provided are of a high quality to promote client reference ability.
Why you want to join us
At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!