Office Manager

Office Manager

Apple Removals Pty Ltd

About Apple Removals

Apple Removals is an established removals business providing residential and commercial relocation services across Sydney.

We are seeking an experienced Office Manager to organise and coordinate the administrative functions and resources supporting our day-to-day business operations.

About the Role

The Office Manager will be responsible for coordinating office administration, personnel, business resources, records and administrative systems supporting our removal operations.

Working closely with management, the successful candidate will coordinate employees, subcontractors, customers, suppliers and external service providers to ensure the efficient administration and delivery of our services.

Key Responsibilities

• Plan, organise and coordinate the day-to-day administrative functions and office services of the business.
• Contribute to the planning and review of office services, administrative procedures, priorities and service standards.
• Allocate personnel, equipment and other business resources according to operational requirements.
• Assign work to staff and monitor work performance and completion of allocated duties.
• Coordinate personnel activities including recruitment, onboarding, training, supervision and performance monitoring.
• Maintain business records, employee records, job documentation and administrative systems.
• Coordinate administrative requirements associated with customer bookings, job schedules and service delivery.
• Liaise with employees, subcontractors, customers, suppliers, storage providers and other external service providers to coordinate business activities and resolve problems.
• Ensure office equipment, supplies and other business resources are maintained and available as required.
• Assist management with workforce planning, resource allocation and improvements to administrative processes and procedures.
• Ensure office and workplace activities comply with WHS requirements, company procedures and relevant legislation.
• Manage customer enquiries and escalations and assist in resolving administrative, scheduling and service-delivery issues.
• Support management with administrative planning associated with the ongoing development and growth of the business.

Position Details

Full-time, on-site position in Northern Beaches, Sydney NSW. Morning shift. Salary: $80,000 + superannuation per annum.

Skills and Experience

To be considered for this position, applicants should have:

• Relevant experience in office management, business administration, operations administration or a related field.
• Experience coordinating personnel, resources and multiple concurrent activities.
• Experience supervising or coordinating staff.
• Strong organisational, administrative and time-management skills.
• Strong customer service and problem-solving skills.
• Strong written and verbal communication skills.
• Good computer skills, including Microsoft Office and electronic record-keeping systems.
• Understanding of workplace health and safety requirements.
• Ability to work independently, prioritise workloads and manage competing requirements in a fast-paced environment.
• Previous experience within the removals, transport, logistics or a related service industry will be highly regarded.