Key Account Manager - ACL Industrial Technology
Talent Right, Australia
Job Description
Are you ready to take your sales career to the next level?
As a leading supplier of premium grade architectural products, we offer a dynamic work environment where you'll have the opportunity to manage and grow key accounts, drive sales revenue, and foster strong client relationships.
If you're a motivated sales professional with a passion for exceeding targets and delivering exceptional customer satisfaction, apply now to join our team and embark on a rewarding career journey with us.
About the Company
ACL Industries, a leading multi-branch business in Australia. ACL is known for its commitment to excellence, innovation, and customer satisfaction in the Industrial Supply sector. They are seeking a skilled Financial Manager to join their dynamic team and contribute to their continued success.
Responsibilities
Responsible for maintaining and growing existing key accounts, the Key Account Manager at ACL Industries plays a pivotal role in fostering strong client relationships and driving sales revenue.
Included in your responsibilities are:
- Manage a portfolio of key accounts, serving as the primary point of contact, and aligning ACL products with customer requirements.
- Build strong relationships with key customers to ensure satisfaction and loyalty, nurturing connections with stakeholders within customer organizations.
- Drive sales and revenue growth within key accounts, consistently meeting or exceeding targets, and identifying opportunities for upselling and cross-selling.
- Analyze account performance metrics to identify trends and areas for improvement, developing strategies to enhance customer outcomes.
- Complete all sales reporting accurately and promptly within ACL systems, ensuring compliance with company policies and procedures.
- Understand the business needs of key accounts and align ACL equipment and consumables to meet their requirements effectively.
- Ensure adherence to the ACL sales process to drive efficient and effective sales engagements, maximizing customer value.
- Utilize analytical skills to analyze key account performance metrics, including sales revenue, profitability, and customer satisfaction, to drive data-driven decision-making.
- Establish clear and concise communication channels, both internally and externally, to facilitate seamless interactions and achieve sales objectives.
- Maintain compliance with all ACL policies and procedures, upholding standards of integrity and professionalism in all dealings.
Requirements
Qualifications
- Prior experience in sales or customer service roles, preferably in industrial supply or related industries, demonstrating success in achieving sales targets and proficiency in using CRM systems.
- Alignment to core values: Hungry, Humble, Smart, projecting confidence, and portraying outstanding personal capabilities.
- Demonstrated drive, enthusiasm, and hunger for success, with the ability to effectively manage customers through the sales process, handle objections, and negotiate terms, while delivering consistent post-sales care and identifying new opportunities.
- Collaborative mindset, adept at building strong relationships with key customers and internal stakeholders, and establishing new relationships with prospects.
- Individuals must align with ACL's core values, including acting with honest intent, embracing continuous learning, demonstrating grit, serving with certainty, and fostering connected communities.
- Excellent interpersonal skills, effective collaboration with internal and external stakeholders, and a proven track record in relationship management and customer satisfaction.
- Familiarity with sales techniques such as lead generation, negotiation, and closing strategies, along with adaptability and resilience in fast-paced environments.
- Strong communication skills, both verbal and written, necessary for effective interaction with clients and team members.
- Commitment to personal and professional growth, with a proactive approach to problem-solving and a willingness to adapt to changing circumstances.
Benefits
What's on Offer
- Competitive salary package of: $80,000 -100,000
- Potential to earn additional incentives based on performance, including a lucrative fast start sales incentive plan.
- Join a dynamic and rapidly growing company with a strong reputation for quality products and customer satisfaction.
- Opportunity for professional growth and development, with ongoing training and mentoring provided by experienced industry professionals.
- Be part of a supportive team environment that values collaboration, innovation, and individual contributions, offering a fulfilling and rewarding career experience.