Location: Australia, remote - work from home
Hourly Rate: $32 AUD per hour
Contract: 12 month contract with potential to extend, 20 hours per week
Hiring Manager: Charley Buck
Recruiter: Frazer Morton
Closing date for applications: 15th March 2024 (This may be earlier, dependant on interest)
First things first! What is Twinkl? What is Twinkl’s mission?
Twinkl is here to help those who teach. It's what brings us to work every day. We're proud to create educational resources that can be used at each step of a child's learning journey.
Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value.
We have over a million resources, and new content is added every day. Don’t see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach.
We support educators and children around the world, and we’re committed to transforming lives through education.
Whoever you are, whatever you teach, Twinkl is here for you!
The Role:
As Team Leader, you will work with a group of team members within an Australia Product Team. You will be their Line Manager and will also organise their team sprints and support them to achieve their goals. We are looking for enthusiastic, positive and motivated Twinklees who have a high level of organisational skills. You will coach and empower your team to be the best they can be, keeping them up to date on the latest guidance, business updates and processes. You will be highly skilled in engagement and communication, disseminating and delegating where necessary.
Role Responsibilities:
- Sprint planning, setting priorities, projects and deadlines across the teams using Jira, Tableau, download stats, accuracy stats, etc.
- General project management responsibilities, such as organisation admin, final sign offs for projects
- Line management responsibilities - KPIs amp; Skills matrixes, supporting with 1-1 individual team member development and day-to-day support
- Monthly reporting on the overall performance of the team
- Monthly reporting on the data for the overall product
- Organising reviews, mid-sprint reviews and retrospectives
- Updating individual template points values
- Day-to-day troubleshooting with team members
- Reviewing reallocation of human resources for extra resource or too much resource
- Requisitions for new hires and working alongside the Production Manager to do this
- Answering questions and offering support to roles and team members from Designers, CW, CE, Illustrators
- Facilitating the organising and running of Checktastics and training sessions
- Hosting stand-ups, roadmap meetings and socials
- Weekly team priorities
- Assisting the Production Manager with recruitment and onboarding new starters
- Jira and web/admin support
Your weekly activity could include:
Performance
- Creating and maintaining a culture of problem solving and positivity;
- Tracking and supporting team member productivity;
- Creating measurable targets with team members;
- Setting sprint goals and deadlines;
- Making contract recommendations to the People Team (where necessary), based on collected evidence of performance;
- Inspiring, motivating and empowering individuals;
- Building on pre-existing line management support provided by experienced TLs;
- Proactive and confident when making decisions that align with the business goals/KPIs.
- Work SMART and challenge yourself as well as your team to better themselves and maximise morale and output.
Communication
- Keeping to diary engagements wherever possible and being flexible with availability to team members;
- Being inclusive to all team members, encouraging engagement with social events at Twinkl;
- Creating a feeling of safety within the team, so that individuals are comfortable coming to you with difficult conversations;
- Creating a feeling of safety within the team, so that individuals are open to healthy levels of challenge;
- Showcasing all the Twinkl values and portray this when leading your team. A key emphasis on Leading the Way.
Training
- Assisting the Production Manager with onboarding and training new starters, where necessary;
- Encouraging, disseminating or innovating with further training for existing team members;
- Encourage engagement and participation by creating activit