Business Operations Associate/Manager
Open, Australia
Job Description
Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.
About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.
Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and lets build the future of insurance together.
About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.
What you'll be doing:
- Optimise and create bulletproof processes across all areas of Open
- Helping answer strategic questions such as our operating model, new products and markets
- Performing analysis on our operations, and driving insight to help us optimise various parts of our business
- Owning projects that will enable us to expand operationally into new international markets
Requirements
- Bachelor degree or higher
- Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
- Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
- Transparent - you challenge respectfully, share insights freely and own your mistakes
- Passionate - you've got high energy to build a leading insurance company
- Resilient - you can stay collected and remain effective at all times
- Focused - you can keep your eyes on the prize, even when there are a million competing priorities
- A high achiever - you've always been able to generate success
You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.
You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution
~1-2 years of experience in a similar Business Operations role at a high growth startup
Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:
- Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
- High levels of autonomy and trust so you can do your best work
- Growth opportunities internally - as you grow, your role can too
- Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
- Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you
We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.
Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.