Pre-Sales Consultant
Humanforce, Australia

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom.

Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses.
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work.

We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenge

We are growing our team and looking for an awesome pre-sales consultant to join us! You will become part of a small yet highly skilled pre-sales team, collaborating closely with our sales and business development teams. Reporting directly to our Solutions Manager, you will have the chance to gain extensive insights into the industry and work required for the role.

You are a solution-oriented person with strong technical skills and a knack for problem-solving. In this customer-facing role, you thrive at translating detailed technical ideas into straightforward plans that instil confidence and clarity into customers. This position offers you the chance to delve deep into the industry, becoming a trusted expert across Payroll, WFM, HR solutions. This is an opportunity to master these domains and empowering clients with comprehensive knowledge and guidance.

• Leading discovery calls with customers to better understand their requirements to provide targeted solutions
• Building and delivering detailed software demonstrations
• Support the sales team with product knowledge and technical expertise
• Contribute to our product’s evolution and continuously educate yourself on new feature designs and the product roadmap.
• Helping to contribute to pre-sales documentation, including building interactive product demonstrations
• Assisting with responses to bids

• 5+ years of experience with Payroll, WFM or HR software
• Previous experience in Payroll services or payroll domain knowledge would be highly preferred.
• Complex enterprise sales cycle experience
• Strong verbal and written communication skills with the ability to work autonomously and lead key conversations, influencing at a c-suite level.

• Experience in Human Capital Management industry, encompassing Workforce Management, HR and Payroll

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

• A flexible working environment
• The opportunity to be part of a fast-growing tech company
• A focus on development with access to LinkedIn Learning
• Paid parental leave and Quarterly Wellbeing Days
• Employee talent referral scheme (know great people, be rewarded)
• A fun and friendly culture working with passionate and talented people
• A work environment where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant.

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