Strategic Partnership Manager
LEAP Legal Software, Australia
Job Description
People don’t just value my perspective, they trust it and that’s powerful.
- Collaborate for Success: Drive Ongoing Marketing and Sales Programs with Partners.
- Work for a culture that values its Employees
- Fulltime, Hybrid, Sydney Based
ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
MEET THE TEAM
Our Operations Teams are the subject matter experts keeping our business moving forward every day. Combining strategic thinking, administration excellence, proactive problem solving and more, you’ll work across every corner of the business to uplift our capability, amplify our collective impact and revolutionise the way we work.
Reporting to the CEO, LEAP APAC you will work directly with our partners to create and implement on-going marketing and sales programs.
Requirements
WHAT YOU’LL DO
- Development and implementation of the yearly strategic partnership plan which may include advertising, conferences amp; events including in-house webinars and seminars, membership discount schemes, speaking opportunities and joint collateral.
- Transformation of old sponsorship strategy into a 'strategic partnership' plan with a deeper relationship with associations to penetrate membership base
- Establish new relationships and seek out new partnership opportunities to ensure coverage of high priority segments and new products as needed by the business.
- Hold key relationships with industry associations with overall objective of leveraging association membership base to achieve revenue objectives.
- Initiate on-going conversation and interaction between IT and associations foster relationships and increase brand favourability with high-level industry influencers.
- Negotiation of partnership agreements (both renewal and new) with industry associations to drive new and referral business, generate new leads and retain current customer.
- Strategise and implement conferences amp; events from creative, brief, to execution
- Ensure smooth execution of events (with the help of marketing assistant) which may include designing of booth space, logistics/courier
- Ensure all attending external conference are properly briefed via Fact Sheet ensuring IT attendees agree on business objectives
- Implement new and improved processes to aid assessment of partnership opportunities, measure ROI and record feedback with aim to avoid ambiguity and help structuralise decision making process
- Maintain positive relationships with industry associations in the legal, corporate and practice management industries
- Be the go-to person for all partnership related queries for internal stakeholders and external associations
- Provide recommendation, collate feedback, assess/consider all internal stakeholder comments for all partnership proposals before deciding to proceed or decline.
- Working closely with Content and Digital Manager to ensure coverage and generate interest/awareness from potential Clients for Partners.
- Ensuring partnership entitlements are fully utilised
- Build trusted relationships with new and existing clients, and certified LEAP Partner Network consultants
- Identify and resolve issues, complaints, and enquiries from team members, clients and LEAP Partner Network
- Manage LPN documentation, policies and procedures (internal and external team members) including assisting with the preparation of resource and training materials
- Monitor certified consultants’ pipeline and delivery of work to maintain certification
- Report figures to the CEO on a weekly basis
- Organise amp; implement required training, presentations and events
- Provide onsite and online training with the LEAP Partner Network covering all functionality in the LEAP software and processes, including Salesforce accuracy
- General Troubleshooting
WHAT YOU’LL BRING